TrustRadius: an HG Insights company

What is Eber?

Eber is a Loyalty Marketing Platform that enables businesses to build loyalty programs that connect and retain their customers.


Eber provides a suite of ready-to-use solutions for brands to start engaging customers, drive repeat sales, and build a bigger loyalty customer base. It includes more than 50 integrations with either a shopping cart, POS, and payment gateway.


  • Loyalty made simple: For retailers, F&B, hotels or e-commerce
  • For businesses of all sizes: No matter how big or small the business is
  • Ready integration: Integrates with existing systems

Core Product


  • Loyalty: Offers a points and rewards system to manage a loyalty program.
  • Marketing: Includes a suite of listening, feedback, referral, and gamification solutions, enabling you to spark deeper engagements.
  • Platform: The CRM provides a 360-degree view of their profiles, spending habits, and previously hidden customer insights.
  • Commerce: Paid memberships, gift cards or packages are offered by Eber to generate revenue in advance and make sure the best customers buy repeatedly.
  • Messaging: Automated emails or SMS to engage with customers.

Videos

Screenshots

Screenshot of the workflow to create automated messages based on specific member events or criteria.
• Event-based triggers: Activate messages for occasions like birthdays, anniversaries, or periods of inactivity
• Send automated messages via Email or SMS
• Customise personalized messages from existing templates for different triggers and member segments
Screenshot of the centralized member data used to manage and execute multi-channel marketing campaigns. 
•  Access and utilize member information without importing or exporting lists
•  Send communications via Email, SMS, and Direct Messaging
•  Segment audiences and schedule automated campaigns based on member data and behaviors
Screenshot of the creation of a customisable points-based reward system
•  Set custom point values and earning rules for various customer actions.
•  Define flexible redemption options, and set bonus points for specific purchase actions.
•  Track point balances and history for each customer in real-time
•  Automate point expiration and bonus point campaigns.
Screenshot of the interface to setup rewards for different channels, control availability, and automate personalized offers.
•  Customizable reward settings: Choose between in-store or online redemption, set quantity limits, create time-limited offers, and include partner outlets
•  Automated lifecycle rewards: Deploy rule-based personalized incentives for key member milestones (e.g., Welcome, Birthday, Anniversary)
•  Omnichannel redemption infrastructure: Enable seamless transactions via Eber website Widget, Member Web App, physical POS systems, and e-commerce platforms
Screenshot of engaging game-like elements that can be added to a program.
•  Choose from a variety of games to run in loyalty programs
•  Set up various challenges such as quizzes, check-ins, and purchase targets
•  Connect gamification activities directly to points or rewards system

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Screenshot of the workflow to create automated messages based on specific member events or criteria. • Event-based triggers: Activate messages for occasions like birthdays, anniversaries, or periods of inactivity • Send automated messages via Email or SMS • Customise personalized messages from existing templates for different triggers and member segments

Product Demos

Technical Details

Technical Details
Deployment TypesSaaS
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesWorldwide
Supported LanguagesEnglish, Chinese Simplified, Chinese Traditional, Chinese Traditional (Hong Kong), French, Arabic, Korean, Malay, Indonesian, Japanese, Portuguese Portugal, Portuguese Brazil, Spanish, Thai, Vietnamese

FAQs

How much does Eber cost?
Eber starts at $828.
What are Eber's top competitors?
Smile.io and Advocado are common alternatives for Eber.
Who uses Eber?
The most common users of Eber are from B2B.