Echobox Social Reviews & Insights

Score9.7 out of 10

104 Reviews and Ratings

Community insights

TrustRadius Insights for Echobox Social are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Algorithm for selecting ideal publishing times: Users have found that Echobox's algorithm for selecting the most ideal times to publish content has significantly improved their performance and engagement with the audience. Several reviewers have mentioned that this feature allows them to reach a wider audience and maximize their content's impact.

Automation and post scheduling features: The automation and post scheduling features of Echobox are highly praised by users for saving time and employee attention. Many reviewers appreciate how these features allow them to focus on creating content while Echobox takes care of the publishing process, resulting in increased efficiency.

Reshare feature for older articles: Echobox's reshare feature is highlighted as being effective in making articles widely read and commented on again, regardless of their original publishing date. Some users find this feature valuable in maximizing the reach of their content and staying relevant with current trending topics.

Reviews

75 Reviews

A time-saving and AI-powered social media scheduling tool

Rating: 10 out of 10

March 14, 2025

Use Cases and Deployment Scope

We use Echobox Social to schedule posts on several different social media platforms. The tool allows us to automate postings on different channels, saving our social media team invaluable time on a daily basis. The AI-powered software within Echobox Social means that posts go out at optimal times in order to maximise their reach and engagement.

Pros

Automating social media postings
Publishing social media posts at optimal times
Integrating new features based on client requests

Cons

Better social media analytics
Social listening
Integrating ad data into its analytics

Likelihood to Recommend

Echobox Social is a great tool to use if you would like to automate your postings on social media and you would like to save time in your team. Its scheduling system means that users don't have to worry about what specific times posts should go out. Posts are added to the dynamic queue and its AI-powered algorithm will put out posts at optimal times. The Echobox Social support team is very helpful, they always find a solution to any issues that may arise.

Thomas Cserep

Associate Editor, Audience Engagement in Social Media at Devex (51-200 employees)

Vetted Review

2 years of experience

Buyer Beware

Rating: 1 out of 10

January 10, 2025

Use Cases and Deployment Scope

We use Echobox to facilitate content from our website to Facebook and X. We were told the software would pay for itself by virtue of increased referral traffic, however that traffic has decreased since we initially began using the service in 2022.

Pros

Saves Time

Cons

Customer Service
Communication to Customers
Ethics

Likelihood to Recommend

If you're simply looking to save time and have content auto-posted to social media platforms, it's fine. If you are truly concerned about keeping up with algorithms and maximizing engagement through social media, Echobox cannot keep pace with the rapidly changing networks.

When we asked to cancel the software, we were pointed to terms and conditions on their website. At no point while using the software were we directly contacted about auto-renewals or updates to the terms. Unless you reach out to them, you will never hear from your customer service representative.

When we made it clear we were ready to leave, they provided us with the following option:

Option 1: In return for granting an early cancellation of your subscription contract, we kindly request that you leave two top-rated reviews on each of the following platforms: Capterra, G2, TrustRadius, and Google. Once you provide evidence of these reviews and we've had a chance to review them, we can proceed with the contract cancellation.

I would be wary of the positive reviews you see as they have clearly created a system to get "top rated" reviews from customers who are concerned about their service.

Chris Rausch

Publisher in Corporate at Cape Gazette (11-50 employees)

Vetted Review

2 years of experience

An excellent social media tool for publishers

Rating: 10 out of 10

November 5, 2024

Use Cases and Deployment Scope

At eCycle, we adopted Echobox Social to optimize the distribution of our content on social media, increase engagement with our posts, and expand the audience of our website. The tool has proven to be essential for the publication flow of our content, employing an intelligent approach to determining the best times, types of content, and captions. In addition to simplifying the process, it has delivered excellent results.In a short time, we have observed improvements in both reach and engagement on social media, as well as increased traffic generated, especially from our newsletters, which are now also automated. This automation enables our team to concentrate on strategic tasks that are essential for the business.The dashboard is intuitive, and the implementation was quick. The support team is extremely attentive and always available. Without a doubt, Echobox Social is worth every investment!

Pros

Automated Publishing
Automation of Newsletters
Optimizing Posting Schedule
Audience Engagement
Centralized Management

Cons

Instagram posts
Twitter threads schedules
Multiple replies to social media posts

Likelihood to Recommend

Echobox Social is suitable for content creators with many daily posts who need to distribute this content across multiple social media platforms and who already have a strong follower base. It streamlines the daily process of scheduling and creating captions and newsletters, as it has an autonomous process for this. For websites and blogs with little content, I understand that it may not be a good fit for now

Verified User

C-Level Executive in Marketing (1-10 employees)

Vetted Review

1 year of experience

An excellent social media tool for publishers

Rating: 10 out of 10

Incentivized

July 5, 2024

Use Cases and Deployment Scope

We have been using Echobox Social for a year to manage our social media output across X, Facebook and LinkedIn, across two publications.

Echobox Social is helping us solve reduced social traffic due to the deprioritisation of news content by the social platforms, and is also helping a small team increase social output and save time with what was previously more manual posting.

Pros

It has improved our social media team's workflow, allowing more time to focus on content creation and strategy. The RSS feed input and easy-to-use interface mean we can manage multiple social platforms effectively and efficiently.
By recommending articles with high virality scores that align with our reshare settings, it saves the team time and helps us optimise our content based on trending topics. The ability to easily reshare evergreen content has helped drive increased traffic to our websites, and the duplicate post function has been a really useful way of boosting our content output and social performance.
The Echobox Social team are always really quick to respond to any issues we are experiencing and these are usually resolved just as quickly.

Cons

We would like the ability to add ALT text for image posts on X and schedule threads on X.
We have also suggested some improvements to the analytics, such as the ability to export each channel individually, and the ability to export analytics by post classification.

Likelihood to Recommend

Echobox Social is well suited to publishers and media organisations who are publishing daily online content that needs sharing across social platforms. It works best if your social media objective is driving traffic to your articles/website. It would be suitable for both small and large organisations, as it allows multiple users with different access.

Laura Colledge

Head of Marketing in Marketing at The Stage Media Company (51-200 employees)

Vetted Review

1 year of experience

Echobox allowed our employees to have more agility and quality when interacting with networks

Rating: 10 out of 10

June 12, 2024

Use Cases and Deployment Scope

We use Echobox to increase our social media traffic. We are a news site about transport and urban mobility in Brazil and we spend a lot of time posting our materials manually. We decided to adopt Echobox to automate this procedure, with the advantage of the tool choosing the best location to ensure more engaged reading, which allows us to increase our website's audience. Thanks to the use of Echobox, initially on Facebook, in the first three months we saw a 20% growth in our traffic, which led to an increase in visitors to our website by around 12%

Pros

Tool is intuitive
Enables seamless management of social networks
Provides data to evaluate our audience growth
Echobox support team is responsive

Cons

For Twitter we believe that the tool can be improved
The procedure for qualifying news could be broader, with more possibilities
Biweekly evaluation meetings with support team

Likelihood to Recommend

Echobox allowed our employees to have more agility and quality when interacting with networks – Facebook, Instagram and Twitter. Automating posts gave us more time to dedicate to content, and this freed us from manual work. Despite the time difference (we are in Brazil), the Echobox support team was quick to respond to our queries. And help us with a simple explanation.

Alexandre Pelegi

diretor in Corporate at diariodotransporte.com.br (1-10 employees)

Vetted Review

1 year of experience

View profile

If you're looking for a good social media scheduling tool, Echobox Social is for you.

Rating: 10 out of 10

October 20, 2023

Use Cases and Deployment Scope

We use Echobox Social to publish our articles on multiple social media platforms simultaneously and schedule them for the future, in addition to employing artificial intelligence for the copy.

Pros

Social Media Scheduling
Easy account linking
Clean and user-friendly interface

Cons

Simpler configurations
Clearer service pricing on their website

Likelihood to Recommend

For media outlets and businesses, Echobox Social is a great tool for scheduling posts on multiple social media platforms simultaneously, saving you a lot of time and ensuring that the post will be made.

Ngodrup Méndez

Community Manager in Social Media at La República (11-50 employees)

Vetted Review

3 years of experience

Must-Have Digital Marketing Tools

Rating: 10 out of 10

Incentivized

June 12, 2023

Use Cases and Deployment Scope

The GQ Thailand crew is simultaneously managing three different social media sites. We want to make sure that the content we provide is both relevant and meets the expectations of each platform's audience. Based on the system score, we use the Echobox tool to choose which content should be scheduled for publication.

Pros

Echobox determines the ideal time to publish posts and generates more accurate analytics.
Its reshare feature identifies articles on our site and makes them widely read and commented on again, regardless of their publishing date.
The A/B testing option provides our editing staff with a better understanding of how to write the effective headline.

Cons

The analytic report can be improved with more metric on social engagement
A notification alert for schedule post to be approved will be really useful.
Echobox mobile application will be more convenient to work with more than mobile web.

Likelihood to Recommend

Save time and effort as we have more time to work on our material instead of worrying about scheduling the post manually everything the new articles are published. As for the downside of using Echobox would be the time suggested for scheduling which sometimes can be very early in the morning or late night when the users are not usually only. And that results in low engagement, obviously.

Chanita Thanapitch

Digital Marketing Executive in Social Media at SERENDIPITY MEDIA LIMITED (51-200 employees)

Vetted Review

1 year of experience

View profile

Echobox has really improve our way to work with social media !

Rating: 10 out of 10

April 17, 2023

Use Cases and Deployment Scope

As a media outlet, our company relies heavily on social media to drive traffic and engagement to our website. Echobox has been an essential tool for our social media editors, simplifying our posting process and saving us a significant amount of time. The platform’s intuitive design and user-friendly interface made it easy for our team to learn and incorporate into our workflow.

Pros

One of the standout features of Echobox is its AI-based algorithm, which includes the time-slot feature. This feature allows us to schedule posts for the most optimal time, increasing the likelihood that they will be seen and engaged with by our audience
We also appreciate the platform’s ability to reshare older content that aligns with current trending topics
The time-saving workflow and comprehensive social media analytics are also notable benefits.

Cons

For our team at Lebonbon.fr, the most important features of Echobox are the ability to cross-post on multiple platforms or accounts, the time-slot feature, and the social media analytics.
These features have helped us streamline our social media management process and achieve our traffic goals effectively.

Likelihood to Recommend

Echobox has proven to be a valuable investment for our media company. It has helped us achieve our traffic goals and made our social media editors’ lives much easier. The platform’s user-friendly design and innovative features have made a significant impact on our social media strategy, and we look forward to continuing to use it for continued success.

Florian Yebga

Digital Media Manager in Marketing at Le Bonbon (51-200 employees)

Vetted Review

1 year of experience

If you want more traffic to your news wesite, this is the tool for you

Rating: 10 out of 10

March 30, 2023

Use Cases and Deployment Scope

We publish articles at the ten-minute level. So, a lot of content indeed. Imagine how much time Echobox has saved us, if you know that he has completely abolished the manual sharing of content on social networks. So he does everything himself. Ours is just to work on the site. Besides publishing himself, he also thinks and predicts for us. It calculates (and guesses) the right time and audience to market a specific article. This brought us a significant increase in visits to our media site.

Pros

Evaluation of article virality
Resharing old articles that "out of nowhere" brings a lot of traffic to the site.
Excellent analytics

Cons

Instagram often loses connection with Echobok, although it seems to me that it is Instagram, not Echobox, because the connection loss happens when we try to log in to the same profile from multiple devices.

Likelihood to Recommend

As a media portal, we publish articles that are very current and must be shared immediately, and we also have articles that are not so urgent. In both cases, Echobox proved to be outstanding. Marking the article as "breaking" he publishes it on all related channels and social networks within 15 minutes and we have always had an excellent reception from the audience. When it comes to articles that are not so urgent for sharing, Echobox shows all his superiority here - just be patient and believe that he will find the right time and the right audience. Totally unbelievable.

Ana Marković

Journalist at luftika.rs (1-10 employees)

Vetted Review

1 year of experience

Very intuitive and efficient, a must-have tool for social media editors

Rating: 10 out of 10

March 10, 2023

Use Cases and Deployment Scope

Slate.fr, being a pure player, we do rely a lot on our presence on social media. This is definitely at the core of our strategy as a company. Echobox made our social media editors’ lives much easier. It is an intuitive, very useful and quick-to-learn tool. We use to spend so much time posting on the different platforms individually. With Echobox, having all of our accounts on one tool has been a substantial time saver. The feature that sold us on going with Echobox is the time-slot one, adding a score above the posts, suggesting if that is relevant at that time, and letting the algorithm post at the most suitable time.

Pros

The AI-based algorithm, with the time-slot feature
Resharing old contents that match trending topics
The time-saving workflow
The social media analytics

Cons

Instagram Reels and TikTok integrations (coming soon!)

Likelihood to Recommend

We share multiple stories and podcast episodes every day, and Echobox allow us to post them on different platforms or accounts very easily, and at the most meaningful time.

We also reshare every day some old stories from our archives, which drive sometimes a lot of traffic thanks to the time-slot feature.

François Pottier

CTO (Chief Technical Officer) in Information Technology at Slate.fr (11-50 employees)

Vetted Review

9 years of experience

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An excellent social media tool for publishers

Rating: 10 out of 10

Incentivized

July 5, 2024

Use Cases and Deployment Scope

Pros

It has improved our social media team's workflow, allowing more time to focus on content creation and strategy. The RSS feed input and easy-to-use interface mean we can manage multiple social platforms effectively and efficiently.
By recommending articles with high virality scores that align with our reshare settings, it saves the team time and helps us optimise our content based on trending topics. The ability to easily reshare evergreen content has helped drive increased traffic to our websites, and the duplicate post function has been a really useful way of boosting our content output and social performance.
The Echobox Social team are always really quick to respond to any issues we are experiencing and these are usually resolved just as quickly.

Cons

We would like the ability to add ALT text for image posts on X and schedule threads on X.
We have also suggested some improvements to the analytics, such as the ability to export each channel individually, and the ability to export analytics by post classification.

Likelihood to Recommend

Laura Colledge

Head of Marketing in Marketing at The Stage Media Company (51-200 employees)

Vetted Review

1 year of experience