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Elastic Enterprise Search

Score6.2 out of 10

12 Reviews and Ratings

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What is Elastic Enterprise Search?

Elastic Enterprise Search Swiftype is a platform with modules for Site Search, App Search and Workplace Search, that boasts powering search for thousands of enterprises and websites. The services were developed by Swiftype and acquired by Elastic in late 2017. Powered by Elasticsearch, the vendor states Elastic Enterprise Search is fast, with proven, optimized relevance models designed for real-life, natural search.

Categories & Use Cases

Reviews

What users are saying about Elastic Enterprise Search.
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Swiftype site search is fast, easy, and flexible. A great alternative to Google site search.

Incentivized
Richard DaviesView profile
Web Application Developer in Information Technology at City of Portland (5001-10,000 employees employees)

Pros

  • It's very easy to implement. The documentation is great and you can be up and running very quickly.
  • It's easy to configure. The web-based user interface makes it super simple to configure (i.e. customize search rankings, edit synonyms, etc.).
  • Their support is very friendly and helpful. Whenever I had a question or couldn't figure something old, they were quick to help me out.

Cons

  • There is no way to customize the indexed fields of PDF and Word documents.
  • It can take a while to index a large web site with hundreds of thousands of pages.
  • There is no way to bulk delete pages from the index via the web admin UI.
  • There isn't a good module for using Swiftype with Drupal 8 Search API.

Return on Investment

  • It's made it easier for users to quickly find the information they're looking for on our web site.
  • Users are actually performing fewer searches because they are finding their information quicker.
  • We have fewer complaints about slow searches.

Alternatives Considered

Google Search Appliance and Apache Solr

Search Engine Optimization

Incentivized
Verified User
Professional in Information Technology (10,001+ employees employees)

Pros

  • Swiftype helps with providing search results at a very rapid pace. Since our industry is in financial services, this plays a major role.
  • Swiftype also has a very good integration setup with the websites as well as mobile applications.
  • The API's we use are configurable and customizable. Hence, we can use it differently for mobile and web apps.
  • Swiftype also provides analytics of geographical information of search results. This is very critical from troubleshooting prospective in-case of issues.

Cons

  • Swiftype does not have indexes ready to go. When you add a new website to the search set, it takes some time to index the website. This is something that is different from what Google does. Google in this particular aspect does a relatively better job.
  • Swiftype is very expensive, this makes it difficult for smaller companies to afford.

Return on Investment

  • It has a positive impact as it helps traders and other users to seamlessly use applications.
  • It has a positive ROI and we would know the results in time to come.

Alternatives Considered

Amazon QuickSight, Apache Spark, Devart Excel Add-ins, Google Analytics, KNIME Analytics Platform, Splunk Enterprise, Algolia, Elasticsearch and Apache Solr

Other Software Used

Algolia, Elasticsearch, Apache Solr, Google Search Console