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Elcom Platform Reviews and Ratings

Rating: 5 out of 10
Score
5 out of 10

Community insights

TrustRadius Insights for Elcom Platform are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Users of the Elcom platform have found it to be a valuable tool for streamlining communication processes and increasing staff engagement. By creating specialized hubs and knowledge bases, users have fostered a more supportive and positive culture within their organizations. The flexibility of the Elcom CMS allows users to easily add optional modules during the initial build or as their site develops, providing them with the ability to customize their platform to meet their specific needs. Additionally, setting up publishers and different levels of access is quick and easy, empowering many publishers to maintain their own department content. With ElcomCMS, users have been able to revamp their intranet sites, roll out knowledge bases, and integrate with other critical business systems, eliminating the need for legacy systems and saving time and resources. This platform has also helped organizations transition to a digital-first mindset, improve their identity and brand, and move towards a paperless environment by offering effective online solutions. Furthermore, the Ephox editor in ElcomCMS ensures compliance with accessibility standards for public-facing websites, while the HP-TRIM connector allows users to maintain TRIM as their primary document storage system. The social module in ElcomCMS has facilitated engagement with staff, enabling them to participate in process improvement efforts and enhancing morale. Moreover, ElcomCMS provides ongoing maintenance and support, ensuring security updates without service interruptions. Users have experienced improved communication with clients as they advance their online approach, while also transforming the look and capabilities of their websites at a fraction of the cost. They have integrated marketing efforts with ElcomCMS, creating a symbiotic relationship between their website and marketing strategies. Additionally, users are able to publish websites with multiple staff members and offer training courses online through the platform. This has saved time and reduced paper consumption for staff training purposes. The integration of ElcomCMS has also improved user journeys by reducing friction from website to mobile and internet banking services, resulting in enhanced customer experiences.

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