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Elite ProLaw

Score4.1 out of 10

18 Reviews and Ratings

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What is Elite ProLaw?

ProLaw from Elite (formerly of Thomson Reuters) is the legal billing management software that connects the entire organization, helping teams deliver premier client service. By combining client and matter management, docketing, time entry, billing, and accounting, ProLaw helps simplify a practice while enhancing productivity firm-wide.
ProLaw is software is designed to simplify and coordinate the work of lawyers and staff by combining case and matter management, time entry, billing, accounting and reporting within a single integrated solution.

Categories & Use Cases

Reviews

What users are saying about Elite ProLaw.
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Prolaw will be your software of choice for growing Law firm

Incentivized
Bill NashView profile
Operations Support Manager in Legal at Nason, Yeager, Gerson, Harris & Fumero P.A. (51-200 employees employees)

Pros

  • Great office integrations
  • reliable and fast performance
  • Easy to navigate

Cons

  • better training materials
  • buttons should be more in line with the functions they do
  • an easier way to run queries for reports

Return on Investment

  • Discovery has been cut down dramatically
  • billing takes half the time it used to
  • lost documents are a thing of the past

Alternatives Considered

Clio

Other Software Used

ManageEngine Desktop Central, ManageEngine ADAudit Plus, Mimecast Cloud Archive

ProLaw: Practice and Document Management All-In-One

Incentivized
Derek SchroederView profile
Service Manager in Information Technology at Kloud9 (11-50 employees employees)

Pros

  • Organize clients and matters.
  • Categorize and force structure to documents.
  • Provide collaboration opportunities and easy search-ability.

Cons

  • Installation and maintenance of application hooks can be cumbersome.
  • Troubleshooting small annoyances is prevalent.
  • Complicated compatibility matrix with operating systems and Office/Adobe versions.
  • Regular updates for maintenance and large scale upgrades are an "all hands on deck" downtime situation.

Return on Investment

  • Significant investment for money and time to train and learn system.
  • Return on investment depends on employee enforcement and adoption.
  • Great dividends if software is FULLY utilized for all facets and features.

Alternatives Considered

Amicus Attorney, LexisNexis Time Matters, Worldox GX4, NetDocuments and Clio

Other Software Used

Amicus Attorney, Worldox GX4, LexisNexis Time Matters

ProLaw - A boost to any size firm!

Incentivized
Sean StorchView profile
COO (Chief Operations Officer) at Brandon Legal Group, PLLC (11-50 employees employees)

Pros

  • ProLaw allows you to bill your time simply and highly effectively which makes the program valuable.
  • The accounting portion of the software is set up to be very simple to use even for those who are not versed in accounting. It is a simple deposit into an account and a check out of the account.
  • The ability to create custom document templates allows you to save countless hours of wasted time cutting and pasting when used in conjunction with stock and custom matter data tabs.
  • When the proper business practices are put in place, the properly organized data contained within a matter can allow even non legal employees the ability to provide first class customer service to clients with questions on their legal matter.

Cons

  • ProLaw has been working on easier ways to add multiple documents to emails without flipping back and forth or changing document names to the storage number of the document in its database.
  • Although you can export billing information to an excel sheet, it would be beneficial if one could print all billed items for a matter that included the description of the billed event rather than just the amounts. Currently the only way to do this would be by printing statements.

Return on Investment

  • ProLaw's time-saving features allow you to do more with less people. Human capital is the most expensive cost a business faces so the ability to keep your team organized and busy with less stress allows you a better profit.
  • ProLaw's integrated third party software for merchant processing has allowed me the ability to save countless hours on accounting fees as the entire credit card posting process is automated. This accounts for 70% or more of all of our journal entries!

Other Software Used

QuickBooks Enterprise Solutions, Microsoft 365 Business

Why we choose ProLaw

Incentivized
Sandra HaisletView profile
Firm Administrator in Finance and Accounting at Prolaw user group (11-50 employees employees)

Pros

  • Through system security attorneys, paralegals, secretaries and accounting staff have access to our client's entire files at their fingertips. Whether it be contact info, documents, case status and/or financial information.
  • There are a multitude of ways for timekeepers to enter their time into the system. I don't have to worry about fitting a square peg into a round hole, rather there is probably a solution for a particular timekeeper already built into the system.
  • The flexibility of SSRS report writing allows me to basically get any report/combination of reports I need to operate the business.

Cons

  • ProLaw could use expanded mobile features and/or make the Portal part of the program rather than a separate piece to purchase.
  • I'd love to have the old system of annual conferences wherein it was only ProLaw and many, many classes offered each day. Location much more low key and therefore less costly for firms to attend. I enjoyed the longer conference platform.
  • Simplify report writing, not sure how but make it easier.
  • Releases seem to be coming out too often, two a year are a lot, would rather see fixes than new releases.

Return on Investment

  • We have reduced secretarial and accounting staff needs
  • We have eliminated our off site storage costs
  • We now have a way for attorneys, if allowed, to see all accounting on a client afterhours, weekends and not have to wait until accounting is in the office to get that information.

Alternatives Considered

PerfectLaw and Orion

Powerful and Easy to Use - What Else Do You Need?

Incentivized
Matthew HarveyView profile
Marketing Coordinator in Marketing at Stone | Dean LLP (11-50 employees employees)

Pros

  • Document management - ProLaw keeps everything organized very well by case, document type, and more.
  • Easy User Interface - Easily learned by everyone in our office with no need for regular support or in-depth training
  • Straightforward design - For the most part, ProLaw keeps all the tools right in front of you without any need for looking around or playing with program

Cons

  • Not much export functionality - can be difficult to export entire files or cases, requiring additional third-part software for large export jobs
  • No folder functionality - Folders are replaced by "children" which makes it difficult to deal with files that come in separate folders.
  • Strange Query function - advanced query seems to work with its own language and formulas, making it hard to look for specific files. Poor sidekick to the very powerful quick-find.

Return on Investment

  • Decreases need for spending on case files, paper, and printing.
  • Increases accessibility of documents, lightening the need for hauling of case files
  • Better teamwork on case filing, as everything can be done digitally - multiple people can work on the same document and have everything available immediately.

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