TrustRadius Insights for emPerform are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Highly Customizable: Many users have stated that the system is highly customizable to their performance review process, allowing them to build it out exactly the way they want.
Easy to Use and Learn: According to several reviewers, the system is very easy for users to learn and utilize. They have received great feedback from employees about the ease of use and visual presentation.
Excellent Customer Support: Numerous users have praised the friendly and helpful staff at emPerform. They appreciate the dedicated account managers who ensure their success and availability for follow-ups and making changes year over year. The phenomenal customer service with immediate responses has set a high standard for other software companies.
We have been utilizing emPerform as the enterprise-wide tool for employee performance evaluations.
Pros
Ability to customize workflow.
Ability for Human Resources to aid managers by making recommendations/edits to comments before employees receive their evaluation.
Customized security profiles to ensure each stage of the process is administered according to a specific business model.
Cons
Layout modifications when employees and managers are in "review" mode. The system would benefit greatly from having everything accessible with only a single click. The current layout requires the reviewer to visit different areas before even reaching the rating area.
Cloud-based performance management! With the popularity of remote and telework positions, it would be fantastic to offer employees and managers the ability to log in from anywhere and still access the performance management system.
Ease of use and integration with HRIS systems.
Likelihood to Recommend
How easily the system interfaces with the HRIS system is essential for setup. Unfortunately, the emPerform system doesn't seem to perform as well as we would like. Review setup is cumbersome and time consuming. We like the customized workflow, but would like more abilities to assign reviewers.
VU
Verified User
Administrator in Human Resources (501-1000 employees)