Organize and prioritize service tickets
Cat avg: 8.6
Top Performing Features
Subscription-based notifications
Cat avg: 8.1
Ticket creation and submission
Cat avg: 9.1
Ticket response
Cat avg: 8.8
Worst Performing Features
Customer portal
Cat avg: 8.2
Email support
Cat avg: 8.8
eStreamDesk Features from Reviews
Incident and problem management
10+20%
Organize and prioritize service tickets
Category average: 8.6
Subscription-based notifications
Category average: 8.1
Ticket creation and submission
Category average: 9.1
Ticket response
Category average: 8.8
Multi-Channel Help
10+20%
Customer portal
Category average: 8.2
Email support
Category average: 8.8
eStreamDesk Features from the Vendor
Additional Features
Vendor-contributedSimple and easy to use
Web based
Customizable and rebrandable