What is Ethico Hotline Case Management?
The vendor describes the features of the ComplianceLine Compliance Hotline service:
- All calls answered LIVE (no call queues used) 24/7/365
- Custom call greeting and directives ensure calls are handled in the user's preferred way
- Online case management for reporting and analysis (MyCM)
- Each actionable report is quality reviewed
- International access via direct toll-free or international toll-free
- Web reporting forms for flexible case intake across devices
- designed as a true extension of an entity's unique ethics & compliance program
- Built by compliance professionals
Categories & Use Cases
Videos
Screenshots
Issue Volume Dashboard
Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | Apple iOS, Android |
| Supported Countries | Albania, American Samoa, Anguilla, Antigua and Barbuda, Antigua and Barbuda (Select Hotels), Argentina, Argentina, Australia (Optus), Australia (Telstra), Austria, Bahamas, Bahrain, Bahrain (military call centers), Bahrain (military onboard cell phones), Barbados, Belarus, Belgium, Belize, Belize (Hotels Only), Benin, Bermuda, Bolivia, Bolivia (Spanish), Brazil, Brazil (cell), British V.I., Brunei, Bulgaria, Cambodia, Cayman Isl., Chile (Claro), Chile (ENTEL - Spanish), Chile (ENTEL), Chile (Easter Island - Spanish), Chile (Easter Island), Chile (Movistar), China - North, Beijing CNCG, China, PRC - South, Shanghai (China Telecom), Colombia, Colombia (Spanish), Costa Rica, Costa Rica (English), Costa Rica (Spanish), Croatia, Cyprus, Czech Republic, Denmark, Diego Garcia, Dom. Rep., Dom. Rep., Dom. Rep., Dominica, Ecuador, Ecuador (Spanish), Egypt (Cairo), Egypt (Outside Cairo), Egypt (cellular throughout Egypt), El Salvador, Estonia, France (Hotels 1), France (Hotels 2), France (Hotels 3), France (Hotels-Paris Only), France (Orange), France (Telecom Development), French Antilles (Guadeloupe), French Antilles (Martinique), French Antilles (St. Barthelemy), French Antilles (St. Martin), French Guiana, Germany, Ghana, Gibraltar, Greece, Grenada, Guam, Guantanamo Bay - U.S. Military Bases, Guatemala (Claro), Guatemala (Spanish), Guyana, Honduras, Honduras (Spanish), Hong Kong (Hong Kong Broadband), Hong Kong (Telstra), Hungary, Iceland, India, Indonesia, Ireland, Ireland (UIFN), Israel (Barak), Israel (Bezeq), Israel (Golden Lines), Italy, Ivory Coast, Jamaica, Jamaica (Public Phones), Jamaica (Select Hotels), Japan (KDDI), Japan (NTT), Japan (Softbank Telecom), Jordan, Kazakhstan, Kenya, Korea, Republic (Dacom), Korea, Republic (Korea Telecom), Korea, Republic (ONSE), Korea, Republic (US Military Bases Dacom), Korea, Republic (US Military Bases Korea Telecom), Latvia, Lebanon, Luxembourg, Macau, Macedonia, F.Y.R, Malaysia, Malta, Mauritius, Mexico, Mexico (New), Mexico (Por Cobrar - Spanish), Mexico (Spanish), Micronesia, Monaco, Montserrat, Neth/Antilles (Bonaire), Neth/Antilles (Curacao), Neth/Antilles (Saba), Neth/Antilles (St. Eustatius), Neth/Antilles (St. Maarten), Netherlands, New Zealand, Nicaragua, Nicaragua (Spanish), Nigeria, Norway, Norway (US Military Bases), Pakistan, Panama, Panama (Spanish), Paraguay (Asuncion City), Peru (Telephonica - Spanish), Peru (Telephonica), Philippines (Bayan), Philippines (Digitel), Philippines (Globe), Philippines (Option 2), Philippines (PLDT), Philippines (Philcom), Philippines (Smart), Poland, Portugal, Reunion Island, Romania (Romtelecom), Russia, Russia (Moscow), Russia (St. Petersburg), Russia (outside Moscow), Russia (outside St. Petersburg), Saipan, San Marino, Saudi Arabia, Senegal, Seychelles Is., Singapore (SingTel), Singapore (StarHub), Slovakia, South Africa, Spain, Sri Lanka (Colombo), Sri Lanka (Outside Colombo), St. Kitts/Nevis, St. Lucia, St. Pierre and Miquelon, St. Vincent and the Grenadines, Suriname, Sweden, Switzerland, Taiwan, Thailand, Trinidad and Tobago, Turkey, Turks and Caicos, U.A.E., U.A.E. (Military-USO and cellular), U.A.E. (du), Ukraine (Ukrtelecom), United Kingdom (British Telecom), United States, Uruguay, Uzbekistan (Tashkent), Venezuela, Venezuela (Spanish), Vietnam (VNPT), Vietnam (Viettel) |
| Supported Languages | ACHI, AFGHANI (DARI), AFRIKAANS, AGUACATECO, AKAN, AKATEKO, ALBANIAN, ALGERIAN, AMERICAN SIGN LANGUAGE, AMHARIC, ARABIC, ARAKANESE, ARAMAIC, ARMENIAN, ASANTE, ASSYRIAN, AZERI, BADINI, BAHASA, BAJUNI, BAMANANKAN, BAMBARA, BANGLA, BASSA, BELARUSIAN, BELIZE CREOLE ENGLISH, BENGALI, BERBER, BOSNIAN, BRAVANESE, BRITISH SIGN LANGUAGE, BULGARIAN, BURMESE, CAMBODIAN, CANADIAN FRENCH, CANTONESE, CAPE VERDEAN CREOLE, CEBUANO, CHALDEAN, CHIN, CHUJ, CHUUKESE, CROATIAN, CZECH, DANISH, DARI, DINKA, DIOLA, DUTCH, ESTONIAN, ENGLISH, EWE, FALAM, FANTE, FARSI, FARSI-IRANIAN/PERSIAN, FILIPINO, FINNISH, FLEMMISH, FRENCH, FUJIAN, FUKIENESE, FULANI, FUR, FUZHOU, GA, GARRE, GEORGIAN, GERMAN, GREEK, GUJARATI, HAINANESE, HAITIAN CREOLE, HAKHA CHIN, HAKKA, HASSANIYA ARABIC, HAUSA, HEBREW, HINDI, HMONG, HUNAN, HUNGARIAN, IGBO, ILLONGGO, ILOCANO, INDONESIAN, ITALIAN, IXIL, JACALTECO, JAPANESE, JAVANESE, KACHIN, KANJOBAL, KANNADA, KAQCHIKEL, KAREN, KARENNI, KAZAKH, KEJIA, KHMER, KIBAJUNI, KIKONGO, KIKUYU, KINYAMULENGE, KINYARWANDA, KIRUNDI, KISSI, KISWAHILI, KIZIGU, KOREAN, KOTOKOLI, KPELLE, KRAHN, KRIO, KUNAMA, KURDISH, KURDISH BADINI, KURDISH KURMANJI, KURDISH SORANI, LAO, LAOTIAN, LATVIAN, LEBANESE ARABIC, LETA, LINGALA, LITHUANIAN, LOMA, LUGANDA, LUHYA, LUO, MACEDONIAN, MAI MAI, MALAY MALAYALAM, MALAYALAM, MALINKE, MAM, MANDARIN, MANDINGO, MANDINKA, MARATHI, MARKA, MARSHALLESE, MASALIT, MATU CHIN, MENDE, MIEN, MINA, MINANGKABAUM, MIXTECO ALTO, MIXTECO BAJO, MIZO, MOLDOVAN, MONGOLIAN, MONTENEGRIN, MOROCCAN ARABIC, MUSHUNGULU, NAVAJO, NEPALI, NINGBO, NORWEGIAN, NUER, OROMINGA, OROMO, PAMPANGO, PASHTO, PERSIAN (FARSI), PIDGIN, POHNPEIAN, POLISH, POPTI, PORTUGUESE, PORTUGUESE CREOLE, PULAAR, PUNJABI, QEQCHI, QUECHUA, QUICHE, QUICHUA, RAKHINE, ROHINGYA, ROMANIAN, RUSSIAN, SAMOAN, SANGO, SARIKOLI, SERBIAN, SERBO-CROATIAN, SHAN, SHANGHAINESE, SICILIAN, SINHALA, SINHALESE, SLOVAK, SLOVENIAN, SOMALI, SONINKE, SPANISH, SRI LANKAN TAMIL, SUDANESE, SUSU, SWAHILI, SWEDISH, SYLHETI, SYRIAC, TACHEW, TAGALOG, TAIWANESE, TAJIK, TAMIL, TEDIM, TELUGU, TEMNE, THAI, TIBETAN, TIGRINYA, TOHONO O ODHAM, TOISAN, TONGAN, TURKISH, TWI, UKRAINIAN, URDU, UYGHUR, UZBEK, VIETNAMESE, VISAYAN, WALLOON, WARAY, WOLOF, YIDDISH, YORUBA, YUPIK, ZAGHAWA, ZAPOTEC, ZIGULA, ZOMI, ZULU |
Downloads
FAQs
What are Ethico Hotline Case Management's top competitors?
OneTrust Ethics & Compliance Cloud, Verisys, and Streamline Verify are common alternatives for Ethico Hotline Case Management.
Who uses Ethico Hotline Case Management?
The most common users of Ethico Hotline Case Management are from B2B.