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Evalueserve Researchstream

Score7 out of 10

2 Reviews and Ratings

What is Evalueserve Researchstream?

Evalueserve, a multinational headquartered in Switzerland, offers Researchstream, a research approval workflow management platform supporting requests and submissions, reporting, document repository and knowledge management, and feedback.

Categories & Use Cases

Quality Time-Saving Service for You and Your Company

Use Cases and Deployment Scope

The tasks carried out by Evalueserve Researchstream at my company included, but were not limited to, performing industry research and analysis, creating potential buyer profiles and competitor landscapes, procuring M&A deal information, and otherwise helping with or informing the creation of presentation slides for both internal and external presentations.

Pros

  • Deadlines are almost always met on time.
  • The team replies promptly to emails.
  • The team offers up alternative solutions if the exact details of a request cannot be fulfilled.
  • The team proactively communicates if a request cannot be met in full or will take longer than the deadline initially set by the requestor.

Cons

  • The final product sent to me was, at times, lacking enough detail or appeared hastily done.
  • The databases and information platforms the Evalueserve Researchstream team has access to are limited, which limited the scope of what I could request and diminished the usefulness of what was sent to me.
  • The Evalueserve Researchstream portal is not the most intuitive or easy to use. If I had not received a tutorial by an Evalueserve Researchstream team member, I would have struggled to understand how to properly uses the services offered by the Company.

Most Important Features

  • The ability to submit a request after normal working hours within the United States and know that it will be attended to promptly given the overseas location of Evalueserve Researchstream team members
  • The ability to set specific deadlines for and assign varying levels of priority to requests
  • The ability to provide templates and examples along with requests in order to allow for a more polished and complete product to be created by the Evalueserve Researchstream team

Return on Investment

  • Evalueserve Researchstream has saved junior staff at my company an immense amount of time that would have otherwise been spent on repetitive, lower-value tasks, which has helped with junior work-life balance
  • Evalueserve Researchstream has allowed for more time and focus to be spent on higher value-add and revenue-generating activities
  • Evalueserve Researchstream has given my firm an increased capacity to explore new markets and verticals for growth; the initial screening that the Evalueserve Researchstream team carries out is a helpful component of my company's analysis of such new areas

Alternatives Considered

Refinitiv Eikon, Gartner Peer Insights, Bloomberg Terminal and PitchBook

Other Software Used

Bloomberg Terminal, PitchBook, Deltek GovWin IQ, Gartner Peer Insights, Reflektive, Datasite, Box, Asana, S&P Capital IQ, Salesforce CMS