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excentia Admin Tools for Jira Reviews & Insights

Score8 out of 10

38 Reviews and Ratings

excentia Admin Tools for Jira Reviews

3 Reviews

Lite add on to empower your tasks

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

Our organisation used Admin Tools for Jira frequently to optimise Jira usage, improve comms, notifications, clustering issues, etc. With lots of tickets being raised frequently, it made sense to have an add-on to improve visibility, and easier classification of tickets for quick glances & faster fixes. The workflows have also been easier.

Pros

  • Clustering issues
  • Workflows
  • Reports

Likelihood to Recommend

Admin tools is well suited if the number of tickets in a day is greater than 20-30. Any lesser, this makes no sense. Hence, this will be a good fit for companies that have a size of more than 200 employees.
Vetted Review
excentia Admin Tools for Jira
3 years of experience

Admin Tools for Jira, a tool I never knew I needed

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

I use Admin Tools for Jira tool to handle my team and workflow and collaborate with other team member to manage access of users and add and modify new users and create boards filter and new tickets. I regularly interact with Admin Tools for Jira to get updates about our current project and track its progress.

Pros

  • Track my project
  • Manage my team
  • Adding and modifying existing tickets

Cons

  • I would love the more integration of Jira and bitbucket so we get more flexibility
  • Sometimes Admin Tools for Jira gets server issue and its hard to access
  • Overall its is a very good product and I enjoy using it

Likelihood to Recommend

It is very useful for to make customer-focused decisions and it's very easy and intuiting to configure and create a new project and manage issue and track them easily in a single board and it has been very essential for streamlining workflows and improve team productivity and thus help in over all productivity. I highly recommend Admin Tools for Jira.
Vetted Review
excentia Admin Tools for Jira
2 years of experience

More easiness, automation and speed

Rating: 6 out of 10
Incentivized

Use Cases and Deployment Scope

We use Admin Tools for Jira to manage work for our engineering and research teams, including backlog, progress between projects, workload assigned to each team member. This also allows us to look at performance metrics to understand throughput in the team using burndown charts, points per engineer etc. As a tech team, this is a critical tool for us.

Pros

  • Keep track of work
  • Allow us to prioritise specific work
  • Understand who is doing what

Cons

  • UI is not very user friendly
  • It's hard to know where to find things unless you know it or have done detailed onboarding
  • Too many clicks to be able to see what I need to see as a Product Manager

Likelihood to Recommend

Admin Tools for Jira is the most widely used tool for software development tracking but I don't think it's friendly to use, especially for product managers. I wish there was more investment being made around time saving activities, progress updates, automations. We want to minimise admin and improve throughput for engineers and product people but doesn't seem like Admin Tools for Jira is moving quickly in this front.
Vetted Review
excentia Admin Tools for Jira
5 years of experience