TrustRadius: an HG Insights company

What is Exotel Conversational AI?

Fluent in multiple languages, the Exotel Conversational AI offers goal-driven conversations around the clock designed to appear natural, efficient, and empathic.

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Screenshot of the agent dashboard that gives a complete performance history with total conversation duration, engagement ratio, etc.
Screenshot of a call summary with conversations' calls and messages.
Screenshot of reports and analytics to track each metric for insights and data-driven decisions.

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Screenshot of the agent dashboard that gives a complete performance history with total conversation duration, engagement ratio, etc.