TrustRadius Insights for Expandable are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Efficient and Clear Report Generation: Multiple users have found Expandable to be efficient, clear, and straightforward in generating reports. They appreciate the ease of use across various functional areas such as procurement, order management, shipping, customer care, and product management.
Quick Implementation Process: Several reviewers were impressed with Expandable's quick implementation process. They noted that the company has streamlined the process to a science. This feature was particularly valued by users in discrete manufacturing settings who found the Material and Part Master options perfect for their needs.
Well-Defined MRP Processes: Users have praised Expandable for its well-defined MRP processes that enable meaningful long-term planning. Additionally, they find the integration of GL and all subledger functions to be seamless and beneficial for analysis and control purposes.
Expandable is used to manage order entry, inventory, purchase orders, and engineering change notices. It is used by each department - purchasing, production, shipping, sales entry, and engineering. Purchasing issues Purchase orders and manages the requirements from orders. Production uses it to control inventory to account for what has been sent out each day. Shipping includes the tracking numbers in the order entry after it has shipped. Engineering keeps track of the Bill of Materials as well as the changes to boms and part numbers.
Pros
Great way for everyone on the team to see the same information - sales orders, inventory, purchase orders etc
The support team is always very responsive!!
Very customizable to create links between screens
Cons
Data entry on certain tasks can be very tedious (for example effected parts on an ECN)
Sometimes data connections for upload are very slow or just flat out fail multiple times. The problem is intermittent so difficult for support to track and fix
Certain fields cannot be pulled on a report and require engineering time to create a process to add functionality. It would be nice to have unfiltered access to all fields
Likelihood to Recommend
Expandable fits our companies needs quite well to manage inventory, sales orders, and purchasing. We recently started to also use Expandable to track ECN changes. The ECN functionality is a little limited in the fact it is difficult to add descriptions or parts affected after it has been implemented. I would recommend having an additional program for managing ECN history.