Facilitron Reviews & Insights

Score10 out of 10

1 Reviews and Ratings

Community insights

TrustRadius Insights for Facilitron are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-Friendly Interface: Many users have praised Facilitron for its user-friendly interface. They have found it super easy to see facility availability, make changes to reservations, and access rental information all on one page without the need for printing records. The transparent calendar feature allows employees to communicate directly and resolve scheduling conflicts efficiently.

Convenient Storage of Notes and Correspondence: Reviewers appreciate how Facilitron conveniently stores all notes and correspondence within the permit. This feature has made it faster and easier compared to previous software they were using, as everything is accessible in one place. Users value this organized system that eliminates the risk of misplacing or overlooking important information.

Excellent Customer Support: Users consistently express their satisfaction with Facilitron's customer support team. They find communication with the team always available, and describe the support as awesome and tremendous. Having reliable assistance when needed contributes to a positive experience while using the software.

Facilitron Reviews

1 Review

GOOOOOOO Facilitron

Rating: 10 out of 10

Incentivized

October 1, 2024

Use Cases and Deployment Scope

We use Facilitron for our Maintenance and Operations work orders. We also use Facilitron for our FIT Report, and for reserving space within our district. It is one of the most user friendly programes we have ever used. We have the outside community use it, when they want to reserve space at one of our schools, and we alwyas hear about how fast and easy it was to place the request.

Pros

Amazing Customer Service
User friendly
Staff is local

Cons

It goes down a lot
Sometimes the areas we need to use to reserve space are not listed
Sometimes program just spins

Likelihood to Recommend

We use Faciliatron every day. If I need assistance, I can call my Rep. They do free training as well. It is very user friendly, even those of use who are not really tech savy, love the ease of making a reservation on Facilitron. Work Order system is straight forward.

Verified User

Administrative Assistant (1001-5000 employees)

Vetted Review

5 years of experience