FactSet Workstation Reviews & Insights

Score8.2 out of 10

47 Reviews and Ratings

Community insights

TrustRadius Insights for FactSet are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Comprehensive Financial Research Platform: Several users have found Factset to be a comprehensive financial research platform that offers extensive data on public companies and other publicly available information. They appreciate the tool's ability to provide organizational information about the financials tied to publicly traded companies, including revenue, employee count, primary contacts, funding rounds, stock trends, and corporate hierarchy.

Intuitive User Interface: Many reviewers have praised Factset for its intuitive user interface. They find it easy to navigate and quickly access the entire dashboard to view financial records for comparative analysis. This user-friendly interface enhances their overall experience with the platform.

Prompt Customer Service: Users are impressed with Factset's prompt customer service. They appreciate the timely assistance provided by the support team whenever they encounter any issues or have questions regarding the platform. The responsive customer service contributes positively to their satisfaction with Factset as a financial research tool.

Reviews

14 Reviews

Reliable efficient and functional

Rating: 10 out of 10

Incentivized

June 11, 2025

Use Cases and Deployment Scope

I use FactSet primarily to get the latest earnings transcripts and financial data of peer companies for further analysis.

Pros

Easy to set up
Easy to navigate
Well structured

Cons

Maybe the ability to take screenshots
Maybe the ability to see earnings dates of a long list of peers at one single place

Likelihood to Recommend

It's great for general as well as specific use cases

Verified User

Strategist in Corporate (10,001+ employees)

Vetted Review

2 years of experience

Too much data to verify.

Rating: 6 out of 10

Incentivized

January 8, 2025

Use Cases and Deployment Scope

Financial estimates from analyst estimates, screening for M&A transactions and capital raises, screening for shareholder rights plans and being able to use the date to complete various analyses. Using FactSet to check financials. We use FactSet often to complete public company analyses is our most likely use cases and is able to quickly do calendar figures even if the company is on an off calendar fiscal year.

Pros

Market Figures (Stock Price, Ent Value, Equity Value)
Rights Plan Data
Screening for Selected Data

Cons

Often unclear where estimates come from
Excel popup for formulas is often difficult to use and glitchy
Providing source of data

Likelihood to Recommend

Often has data where other sources would not have Well suited for large sets of data and analyses on public company data with a lot of public companies, getting the formulas to pull data is very helpful and saves a lot of time. Less appropriate for pulling investor data and co-investment data that Pitchbook seems more suited

Verified User

Analyst in Finance and Accounting (51-200 employees)

Vetted Review

3 years of experience

Integration with MS Powerpoint

Rating: 10 out of 10

Incentivized

December 28, 2021

Use Cases and Deployment Scope

The FactSet components have consolidated the accounting objectives with scalable projections, we have our CRM with such integration with other solutions and FactSet is one of the easiest to integrate. It is a database that helps us implement higher-level competitor tracking. At present it is being used to fulfill integrations with MS Powerpoint and also with Excel and the FactSet capabilities are always relevant to the company.

Pros

Integration with MS Powerpoint.
FactSet is a scalable tool.
Consolidation with plugins.

Cons

The FactSet plugins allow better scalability and response to database problems and together with the integration with MS Powerpoint are the reasons to continue optimizing our response to the growth of the demand.

Likelihood to Recommend

Integration with MS Powerpoint is one of my first recommendations, it is an advance to be able to integrate FactSet with other products to be able to expand the capacity of accounting departments. The scalability of FactSet is amazing and is related to its integration plugins. The ROI achieved through FactSet also continues to motivate me to recommend it.

Jesica Danie Moore

Senior Account Manager in Finance and Accounting at General Motors (10,001+ employees)

Vetted Review

2 years of experience

View profile

Robust integration with our CRM

Rating: 9 out of 10

Incentivized

December 18, 2021

Use Cases and Deployment Scope

FactSet is a tool that has add-ons to work with links with other tools such as Excel and our CRM. The database for the analysis is huge and allows to reduce the work time. In addition, it has a robust and stable API that also guarantees better data analysis with statistics that can be exported to Excel without problems.

Pros

Integration with our CRM
Integration with Excel

Cons

To obtain better projections it is necessary to use several plugins.
The interface is not intuitive.

Likelihood to Recommend

FactSet is the most suitable platform for the fulfillment of the projections of the company, it allows a good data analysis, it complies with integrations with our CRM, it is also easy to integrate with Excel for a better reading of data when exporting the graphs, I have a Robust and easy-to-use API. The interface may not be the best, but I think the functions, in general, have met my demands.

Vee Larsen Temmel

Accountant in Finance and Accounting at Mr. Cooper (5001-10,000 employees)

Vetted Review

2 years of experience

View profile

best competitive intelligence and account planning intelligence tool

Rating: 9 out of 10

Incentivized

December 15, 2021

Use Cases and Deployment Scope

Integration with CRM, Intelligence dashboard for outside-in view, feeding in data in an online account planning tool, etc. The business problem is auto-populated outside insights and the scope is covering the 27000 accounts across the board

Pros

curating outside in intelligence
enabling account plans target addressable market estimation
competitors tracking
value proposition pitching
RFP deal support

Cons

real time updation across the deal making perspectives
competitive intelligence categories
offerings and capabilities mapping
KPIs assessement
Big bets intelligence especially around large deals

Likelihood to Recommend

the possible trajectory of an array of markets and asset classes in the context of the COVID-19 pandemic and the policy responses scenario, structural, easy-to-parametrize approach to evaluating the possible recovery paths scenarios, ability to quantitatively assess the likelihood of such scenarios. modification of the Fed-Model, offering a Monte Carlo-based reverse stress test framework, led scenario building

Avishek Kumar

General Manager in Product Management at HCL Technologies (10,001+ employees)

Vetted Review

4 years of experience

FactSet is decent

Rating: 7 out of 10

Incentivized

February 23, 2020

Use Cases and Deployment Scope

FactSet is used for verifying and enhancing data related to companies in the financial services industry. I primarily update existing accounts in our CRM.

Pros

Industry News
Corporate structure

Cons

Faster load time
API integration

Likelihood to Recommend

FactSet is good for researching the financial industry. There are some other industries, but primarily, this site is for users in finance.

Verified User

Administrator in Marketing (51-200 employees)

Vetted Review

1 year of experience

FactSet Workstation is a solid and reliable tool for equity research

Rating: 9 out of 10

Incentivized

October 23, 2025

Use Cases and Deployment Scope

I am a senior equity research analyst and I use it to research stocks.

Pros

Stock quotes
Transcript
Basic background information on a company

Cons

The user interface on stock monitor needs work - sometimes I wish to clone the same fields to another tab/watchlist and it appears the best way to do so is recreate it form scratch
transcript to be more timely and more accurate
on the consensus financial forecast tab, have more segment breakouts like Visible Alpha

Likelihood to Recommend

FactSet Workstation is great for equity research. It is very simple to use and has the most crucial items an analyst needs. Wish it can bridge some of the gaps a Bloomberg terminal can provide such as the search function and most importantly the chat function. You can easily find an investor on Bloomberg and get the contact info to do more research, it's basically non-existent on FactSet Workstation.

Also, I use the FactSet Workstation news function and a lot of times, the news are a repeat of the same thing through the day. I feel like reading the same thing. Better to send one less update if the customer/user already read it.

Verified User

Analyst in Finance and Accounting (10,001+ employees)

Vetted Review

10 years of experience

Solid Product and Value Proposition

Rating: 9 out of 10

Incentivized

October 23, 2025

Use Cases and Deployment Scope

We use FactSet Workstation as part of our investment research process. It is an easy to navigate UI that streamlines data collection and research-related materials in one place. We also use the Excel functions for financial modeling.

Pros

Easy/clear UI for navigation
Easily find and sort through financial filings to get to the data
Document search functionality seems to be improving consistently with more robust features

Cons

Capital structure and credit analysis features
Better ease of use to navigate charting features
At times the program lags out and previous company will remain locked in when navigating through functions after searching new identifier. Most common in the filings module.

Likelihood to Recommend

We have used FactSet Workstation for several years, I had prior experience with the product. My firm was using CapitalIQ and I found the solution to be meaningfully weaker and lobbied to change.

Verified User

Vice-President in Finance and Accounting (11-50 employees)

Vetted Review

10 years of experience

FactSet Workstation for Equity PMs

Rating: 9 out of 10

Incentivized

October 23, 2025

Use Cases and Deployment Scope

I primarily use FactSet Workstation to download data through its Excel add-in, from which I can build financial models for analyzing stocks, bonds and funds as well as managing portfolios. I receive real-time alerts from FactSet Workstation on all investments on my watchlist as well as major market moving events. I also monitor portfolios, markets and news flow during the day through the Workstation.

Pros

Comprehensive set of company financial and market data
Smooth integration with Excel
Good coverage of multiple asset classes

Cons

Excel add-in formulas are not constructed in an intuitive way and too often require assistance from help desk
No chat function for help desk, which means delayed assistance time or talking with non-native English speakers, some of whom can be difficult to understand
There should be an AI chatbot that can answer routine queries; for more advanced questions, a human rep can be connected
Portfolio performance metrics should be downloadable using Excel add-in rather than being available only on Workstation

Likelihood to Recommend

Well suited for managing equity portfolios but not sure about other asset classes

Verified User

Director in Professional Services (11-50 employees)

Vetted Review

10 years of experience

FactSet Review

Rating: 9 out of 10

Incentivized

October 22, 2025

Use Cases and Deployment Scope

FactSet is a great one-stop application to use for market data, news, research, modeling, and alerts. During the quarterly earnings reporting season, it is a very valuable tool to stay organized and stay informed when multiple companies are reporting earnings on the same day and I need to stay focused on changes that impact investment decision making. It is also a very user-friendly interface whether working at my desktop, a notebook, tablet or my mobile phone.

Pros

Excel Integration
Email alerts
News and market research
Economic data

Cons

Better way to get email news efficiently
More AI driven Excel modeling
Better help desk access

Likelihood to Recommend

As an equity focused investment manager, it is a great all-in-one platform to work from. It solves all our needs for data and Excel integration, modeling, news, market research, economic research and other investment research work. If you are a day trader, its maybe not as useful, but for a manager with normal turnover, it works great

Joseph Sroka

Chief Investment Officer in Professional Services at NovaPoint Capital (1-10 employees)

Vetted Review

3 years of experience

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