Success in Partnering with FIELDBOSS
Use Cases and Deployment Scope
We have been lucky to be a partner with FIELDBOSS for the
last nine years. As a small elevator company, the solution has provided us with
the ability to transform the way we do business. Visibility is key in this
industry. With the use of mobile access and real-time contact with our
technicians, unlimited reporting variation, and automation we have been
able to make impactful business decisions that drive success,
productivity, and increased customer satisfaction. Our partnership
with FIELDBOSS is one of complete trust. I often refer to them as part of our
business family, as our success is a direct reflection of what their product
can do.
Pros
- Automation of processing multi-level tasks
- Real-time data and communication
- Users being able to create customized views and reports
- Evolving and updating their solution
- Top-notch support service, even in a pinch
Cons
- Payroll processing
- User set-up and maintenance
Return on Investment
- Increased productivity
- Identifying potential risks
- Monitoring business trends and adapting to a changing environment
Usability
Other Software Used
Microsoft Dynamics GP
