SAP Fieldglass evaluationfeedback
Use Cases and Deployment Scope
We use it for managing contingent workforce in North America- primarily non-IT contingents. It integrates seamlessly with SAP Ariba via the Business Network in terms of work orders/POs and timesheets/invoices.
Pros
- Overall responsiveness and support- very helpful
- Easy to follow and review the job posting through work order approval
- Simple for a Managed service provider to leverage and administer the contingent workforce program
- Clear, clean UI and streamlined user interface
Cons
- Some of the accounting dropdowns/combinations are clunky and not easy to use in conjunction with each other
- User profiles are not synched with Ariba- sometimes missing information in Ariba would cause invoices to fail/get stuck. Would be helpful to have a hard stop in SAP Fieldglass to prevent such issues
- Additional expertise across resources would be helpful. As noted, support itself is responsive and willing. However, we would continue to go through our original implementation contact for knowledge and immediate help.
Return on Investment
- Much greater workforce visibility into hiring and spend
- Greater compliance with policies and procedures
- Streamlined and clear end to end contingent workforce process in conjunction with a managed service provider.
Alternatives Considered
Workday Workforce Management and Beeline Extended Workforce Platform
Other Software Used
SAP Ariba, SAP S/4HANA Cloud, SAP Concur, graphiteConnect, Sirion, Simfoni
