InsightSUITE

What is InsightSUITE?

First Insight’s Brand Experience Management Software provides a software solution that informs business decisions. It is a platform and decision-making software that leverages analytics including human computational modeling, Bayesian mathematical models, predictive analytics and APIs, First Insight’s platform is designed to help users anticipate outcomes so they can build achievable financial plans.

Designed for all who develop, market, sell, and support products and services, the InsightSUITE Experience Management Platform gathers first-party data via digital engagements and processes it through proprietary algorithms to provide predictive results.

Engage - Listen - Understand
iCX, InsightSUITE’s digital engagement module, lets users engage prospects, consumers, customers, and employees via a browser-based user experience. iCX gathers feedback via survey questions, sentiment ratings, valuations, and open comments. Enterprises can customize the engagement with their own branding, incentives, and links all within one integrated platform.
Proven, Predictive, Efficient
InsightSUITE’s predictive analytics engine uses human computational modeling and Bayesian models to minimize the number of responses necessary for statistically valid results, with the goal of making experience management efforts more accurate, less expensive, and faster than other research methods.
Expert Account Support
First Insight Account Managers are partners committed to customers' success. Team members help the user operationalize the InsightSUITE.