Fiserv Instant Issue Advantage has instant satisfaction
Use Cases and Deployment Scope
In branch we use Fiserv Instant Issue Advantage for our Debit Cards, they are printed right in branch. Members enjoy that they can receive a new card right away but sometimes the system is down and that can create problems. Or it is down at one branch and not another, so we have to send members to a different branch to obtain a card.
Pros
- Merges with other systems
- connects properly
- Clear instructions on usage
Cons
- Disconnection problems
- Errors randomly occurring that prevent printing
- Refresh does not always work
Most Important Features
- instant print
- instant debit cards
- customer satisfaction
Return on Investment
- I think it is a positive program for our members
Alternatives Considered
Fiserv Loancierge
Other Software Used
Fiserv Loancierge