Flock Reviews & Insights

Score9 out of 10

25 Reviews and Ratings

Community insights

TrustRadius Insights for Flock are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Flock is widely used as a primary collaboration tool alongside Asana, allowing multiple teams to communicate and coordinate effectively. With Flock, team members can stay connected and work together seamlessly, even if they are currently working on different projects. This makes it a valuable resource for organizations of all sizes. In fact, Flock is often considered the lifeblood of firms, being used daily for communication, calendaring, note-taking, and more. Its ability to solve the communication problem is particularly beneficial for small teams or 2-person firms that may not always be in the office together. Additionally, Flock has gained a reputation as the most reliable communication software within organizations, with employees from various departments relying on its features. One reason for this reliability is the automatic opening feature of Flock, which ensures that everyone remembers to open the software. This level of dependability makes Flock a go-to choice for seamless communication within an office, regardless of department or team structure. Moreover, Flock's collaborative nature and streamlined communication process are widely regarded as its best features. From cloud-based file transfer and storage to cloud messaging and multiple device access to messages, Flock offers flexibility that enhances teamwork and productivity. Its convenience as an instant messaging tool reduces the need for frequent emails within an organization, making it a valuable asset for efficient and effective internal communication. Furthermore, Flock's ability to create separate channels for different departments and specialty groups allows for targeted messaging and collaboration within the entire company. Lastly, some organizations have chosen Flock after experiencing limitations with message storage on other platforms, highlighting its reliability in solving critical storage issues. Overall, Flock's user-friendly interface and comprehensive set of features make it an essential tool for organizations looking to foster better collaboration and streamline communication processes across their teams.

Reviews

13 Reviews

Be organized with Flock and its features.

Rating: 9 out of 10

Incentivized

April 28, 2025

Use Cases and Deployment Scope

I'm using Flock in my organization from the start of the day and it is very easy to communicate across all the team members with the help of it's inbuilt apps and easy to integrate with other apps features. Mainly this software is very easy to use and the features having this app are the best in the all apps which every organization can be use.

Pros

Communication across with multiple team members.
Share Note and edit one note any time.
Start video call and share document in-app application.

Cons

File downloads can be improved.
Sometimes on weak internet connection it stops working and reconnection is very slow.
Upload file limit should increase.

Likelihood to Recommend

If your organization has different teams and needs to connect more quickly and more reliably then you should switch to Flock as it is having reminders, file sharing, To-do and many more features that keep user aware of their ongoing or inhand tasks, also this makes more efficient to the management to keep updated what their team is doing.

Mayur Patil

Software Test Engineer in Information Technology at Media.net (501-1000 employees)

Vetted Review

3 years of experience

Flock is an amazing tool for small business owners

Rating: 10 out of 10

Incentivized

April 9, 2025

Use Cases and Deployment Scope

We use this as inter office communication as well as for communicating between multiple locations. It allows us to send messages and pictures directly to others instantly without waiting for responses. It also allows for one on one check ins with supervisors, and a great way to alert our team of announcements as well. We have also used it for personal notes and even ways to send files and items from our desktop to our phones and vice versa.

Pros

Instant messaging across multiple platforms
File sharing made easy
Team announcements
Different channels for communication flow
Photos and video sharing
Great applications for desktop and mobile applications

Cons

Storage lacks unless you used a paid plan
Better job of keeping the detail of some images and videos when sharing
Easier way of removing people from a team
More direct features depending on usage or channel type.

Likelihood to Recommend

This is a great option for teams where not all members are present (work from home, multi locations, road warriors, etc.) as well as creating better communication channels across your business. It is great for communicating parts to grab to people in a warehouse where you can tell them the parts but also share a picture of what they are looking for. It works great for announcing when a meeting is about to start or when the office lunch arrives. It is great for morale with sending memes and encouragement to each other. It is not a great way to talk to clients or prospective customers. This is strictly designed more for teams and businesses to use for chatting purposes.

Billy Myers

Office Manager in Customer Service at Stork's Plows (11-50 employees)

Vetted Review

4 years of experience

Nice Team Collaboration and Communication Tool

Rating: 10 out of 10

Incentivized

February 26, 2025

Use Cases and Deployment Scope

As a small IT services organization, we needed a software for internal communication and sharing infrmation between team members. Flock had all the features that suited our needs. File sharing, direct chat and group communication helped our teams to collabaorate and work together as a team for developing software projects effectively and on time.

Pros

Direct Chat
File and Document Sharing
Reminders
To-Do Lists

Cons

Call Quality is low at times
New AI based features should be integrated
Integration with other Apps

Likelihood to Recommend

In my opinion, Flock is best suited for small and medium organizations with need for a low cost solution and quick and easy setup without the need for a lot of administration and maintenenance. It might not suit the needs of large organizations who need a commercial team collaboration product with a bigger feature set.

Verified User

Team Lead in Engineering (11-50 employees)

Vetted Review

8 years of experience

Review for Flock

Rating: 10 out of 10

Incentivized

January 7, 2025

Use Cases and Deployment Scope

We have used Flock for years for communication, collaboration and productivity at workplace. It is very easy to use, user friendly, easy set up, and many features to video/audio Call.

Problems would be not having many integration possibilities.

Unable to take data out as we are planning to roll out Flock in coming years.

Pros

Communication
Meetings
Chats
Channels
Reactions

Cons

Integration
Be able to migrate data to other tools
Expensive

Likelihood to Recommend

Business settings

100-1000 employees should be good

Not for mega corporations with many more employees.

Iffat Khan

Application support specialist in Information Technology at Egg Farmers of Canada (51-200 employees)

Vetted Review

1 year of experience

Great solution for [...]

Rating: 8 out of 10

Incentivized

January 7, 2025

Use Cases and Deployment Scope

Mostly for messenger. It addresses communication as it is easy, fast, and carries a sense of urgency

Pros

reliability
communication
urgency

Cons

cost
ability to attach items more easily

Likelihood to Recommend

It is great for meeting when you need to present data and graphs. There is NO bad time to use Flock as they are good in pretty much all situations.

Verified User

Partner in Corporate (51-200 employees)

Vetted Review

4 years of experience

Flock - Excellent Instant Messenger and Team Collaboration Tool.

Rating: 9 out of 10

Incentivized

January 6, 2025

Use Cases and Deployment Scope

Flock is used internally in the organization for communication between employees and within teams. It helps us to communicate via instant messenger, personal chat, and group chat. We also use it for voice and video calls. Since our organization has teams of developers, they need Flock to discuss technical matters and share files and documents.

Pros

Instant Messaging.
File and Document Sharing.
Integration with Google Docs.

Cons

Voice and Video calls.
Searching
Stability

Likelihood to Recommend

Flock is very well suited in scenarios where individuals must communicate via chat. It also works great when teams need to communicate via group chat messages. File and document sharing is another area where Flocks works well. Channels are used for discussions on specific topics or organization-wide announcements. Flock may be less appropriate when you use it for voice and video calls. Where.

Verified User

Engineer in Information Technology (11-50 employees)

Vetted Review

6 years of experience

One of the best corporate messenger tools in the market

Rating: 9 out of 10

Incentivized

July 1, 2022

Use Cases and Deployment Scope

We have been using it as an instant messenger app for a while. Flock was the first messenger app we used after the intranet messenger fail to meet our expectations. It's given our company flexibility in terms of cloud-based file transfer and storage, cloud messaging and multiple device access to messages.

Pros

Saves messages and files on the cloud
You can send messages/attachments to yourself for safekeeping and other device access
Voice calling

Cons

The calling feature can be enhanced and made better
Users can delete messages without a trace

Likelihood to Recommend

First, compared to other such cloud-based messenger services, Flock is reasonably priced. Next, it's a reliable app with a lot of features that can be used in a corporate setting. The app is ubiquitously used by all of us with messaging features required for corporate communication.

Ankit Kapadia

Sr. Marketing Manager in Marketing at crimson interactive (501-1000 employees)

Vetted Review

4 years of experience

Flock - A great app for collaboration and communication

Rating: 6 out of 10

Incentivized

February 8, 2020

Use Cases and Deployment Scope

The team uses Flock alongside Asana (our primary collaboration tool). We have multiple teams working separately with Asana, and Flock is the one place we can all communicate and coordinate together. So it keeps us all connected and working together even if some members are currently working on different projects.

Pros

Communication
Note Taking

Cons

More detailed functionality
Task Management

Likelihood to Recommend

Flock is a great communication tool. However, it's in a very competitive space. It offers seamless app integration (i.e., google calendar and drive) to allow for easy use across the platform. It's a great communication tool. However, if you don't need an overloaded app, there are other options out there. And for work purposes, it only covers some of what you need.

Sasha Jacobsen

Model in Marketing at 'Self-Employed' (11-50 employees)

Vetted Review

1 year of experience

A great alternative to the big players in the market

Rating: 10 out of 10

Incentivized

November 7, 2019

Use Cases and Deployment Scope

Flock is basically the lifeblood of our firm. We use it daily for communication, calendaring, notes and anything else you can think of. We are a 2 person firm and we are never usually in the office together so it solves the communication problem perfectly. I can't imagine how we organized our notes pre-Flock.

Pros

Real-time communication is perfect.
The mobile apps really let us take everything on the go.
It integrates perfectly with our calendar.

Cons

Search functionality is great but could always be improved.
Maybe some more UI configurations. Allow the end-user to customize more. Color coding always helps.
Improve to-do apps. It's somewhat convoluted to use.

Likelihood to Recommend

The elephant in the room is Slack, and I personally think Flock takes the best parts of Slack and improves upon them in a more cost-effective package. It is perfect for a small team. Especially if the team members are rarely together. The mobile app really keeps us all updated in real-time.

Anthony Zurica

Owner in Legal at Zurica Law (1-10 employees)

Vetted Review

1 year of experience

More time working, less time on phone

Rating: 10 out of 10

Incentivized

August 6, 2019

Use Cases and Deployment Scope

Among the many communication platforms we have tried, Flock has proved to be the most reliable communication software in this organization. Flock is used in the entire organization irrespective of the departments. With our computers set to open automatically when launched in the morning, this helps in relying on information across a large number of people at the same time. The automatic opening of Flock is the most reliable feature of this app because no one forgets to open this software.

Pros

Networked phones are a thing of past now. We don’t have to stop what we are doing to receive phone calls currently because Flock can do that
It is now easy to send messages to many people at the same time, all we need to do is to add all the contants in the chat and select all to send a message
This software has an in-built to-do-list which allows us to assign tasks to different people or users and then supervise each independently

Cons

Flock's video and audio quality is sometimes poor as a result of poor internet connectivity
It has a messaging limit of 10,000 messages which makes it hard for us to keep messages for future reference

Likelihood to Recommend

Flock is a superb software for an office setting especially where employees are undertaking same task or project at different locations. With Flock, the chat can be kept ongoing in order to resolve issues which may arise in the process. However, Flock is not the best platform where video and audio calls are involved. Because the quality is poor.

Benard Wambua

Director of Product Management in Product Management at Brighten A Soul Foundation (51-200 employees)

Vetted Review

7 years of experience

Loading Reviews List....