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Forter Reviews & Insights

Score8 out of 10

3 Reviews and Ratings

Community insights

TrustRadius Insights for Forter are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Recommendations

Users have provided several recommendations for Forter based on their experiences with the tool.

One common recommendation is to implement Forter sooner. Users regret waiting too long to implement Forter in their e-commerce platforms, as it resulted in financial losses and wasted labor. They advise others to start using Forter as early as possible to mitigate fraud and avoid these negative consequences.

Another recommendation is the appreciation for Forter's robust system and support team. Users find that Forter's system is faster and more accurate compared to other similar services they have used in the past. Additionally, they mention that the support team provided by Forter is great in terms of assistance and guidance.

Lastly, some users express a desire for improvement in the mobile interface of Forter, specifically on Safari. They mention that the mobile experience could be better and hope for improvements to enhance usability and compatibility on different browsers.

Overall, users recommend implementing Forter early to prevent fraudulent activities, appreciate its robust system, accuracy, and prompt support team, but also express a desire for improvement in the mobile interface experience.

Reviews

1 Review

Fight fraud with Forter

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We needed to replace manual fraud with a higher acceptance and automated technology. Forter filled this need and we have since implemented it both on Salesforce commerce and on Shopify. The tool is easy to use and administer and moderate to implement. Definitely results in more orders accepted than manual fraud could.

Pros

  • Automated fraud
  • Chargebacks fully covered
  • Excellent service

Cons

  • Implementation on Shopify is a private app
  • Billing is high
  • Variable due to how contracts are structured

Likelihood to Recommend

Anyone looking to increase acceptance rates for Ecommerce orders should look into an AI solution like Forter. And if you are replacing a manual system/legacy application already in place, this is a good option.