Not Ready for Prime Time
Pros
- Easy to join meetings
- Audio is fairly reliable
- Moderately easy to host meetings
Cons
- Horrible video quality. It basically never worked, and we stopped using the video feature.
- Buggy behavior all the time. Dropped calls, loss of screen sharing, rendered unusable most of the time.
- Poor response by the vendor to issues. The answer was basically "we know it's unusable, and we're trying to figure that out. There's nothing we can do right now."
Return on Investment
- Increased the length of our meetings due to copious amounts of time spent trying to fix the video and screen sharing.
- Added frustration for everyone who attempted to use it.
- Ultimately resulted in a lot of money lost on video equipment that everyone stopped using in favor of voice-only conferencing due to the faulty video.
Alternatives Considered
Skype for Business, Google Hangouts and Slack
Other Software Used
Slack, Skype for Business, Snagit
