Get Beyond Reviews & Insights

Score8.6 out of 10

3 Reviews and Ratings

Community insights

TrustRadius Insights for Get Beyond are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy to use: Many users have found Peachworks to be easy to use, with features like entering and editing inventory and invoices being user-friendly. Users also mentioned that the Reports function is very easy to navigate, allowing them to create custom reports effortlessly. Overall, the software has been praised for its intuitive interface and ease of use.

Great customer support: Several reviewers have commended Peachworks' customer support team for their exceptional service. They stated that the support staff was extremely helpful, providing quick responses and resolving any issues efficiently. The availability of knowledgeable and responsive customer support has been a major highlight for users.

Comprehensive functionality: Users appreciate that Peachworks offers a comprehensive set of features for restaurant management, including logistics control, administration tools, nutritional support, payroll management, scheduling options, and POS integration. This range of functionalities allows businesses to streamline their operations effectively. Additionally, the ability to easily integrate multiple applications into one program enhances efficiency and convenience for users.

Reviews

2 Reviews

PeachWorks Works for Us

Rating: 9 out of 10

Incentivized

September 5, 2019

Use Cases and Deployment Scope

PeachWorks is used from our Restaurant Managers all the way to our Director Operations. At the restaurant level, the management uses it to enter invoices from our vendors and enter inventory. From that point, they can access reports created by PeachWorks or by the corporate office. They can easily check food cost controls and labor usage. At the corporate level, labor and food cost reports are generated for the owner. Our register system Micros/Oracle also feeds info into PeachWorks. In the Payroll Dept, we use it to pull reports for the week, or the 2 week payroll period to upload to our payroll system as an Excel report.
All reports can go to Excel or PDF.

Pros

Custom reports.
Exporting to multiple platforms.
Integration with our register system.

Cons

Some custom reports can have errors in our register system is altered (time punch edits).
Exports can't be customized by font style or size, and must be done within Excel.
Cost. It is a big program, and we have Enterprise, plus six restaurant locations, so we have a lot of info on it.

Likelihood to Recommend

It is a great system. I love the functionality, the ease of operation, and the custom reports (my favorite part).
We can set certain functions for the store levels, and more functions for the corporate level. Inventory controls and costs are almost immediately updated, with very little lag time.
It is pricey, and when we signed up it was only done with a once a year payment. Other programs we pay monthly.

Lacey Davidson

Human Resources Manager in Human Resources at JumBurrito (51-200 employees)

Vetted Review

4 years of experience

View profile

Great integrated approach for professional restaurants interested in closely managing their business

Rating: 9 out of 10

Incentivized

February 17, 2018

Use Cases and Deployment Scope

We used PeachWorks as our number one software recommendation for multi-unit franchisee clients in the QSR (quick service restaurant) space. PeachWorks is the premier comprehensive restaurant management platform. The software is easy to use, easy to customize and easy to integrate into current operations. We always recommended that client utilize the full module suite - including logbook and checklists, team collaboration, POS Hub, recipe management, inventory management, analytics, employee scheduling and tracking, forecasting and trend analysis.

Pros

Easily add and track inventory items
Recipe management that allows for built-in costing and calorie / nutrition reporting that is often required by local, state and national regulations
Cloud based employee scheduling ensures that staffing levels are adequate, employees are happy and surprises are limited
Very easy to learn and train new employess

Cons

Relatively high payment processing fees
Does not integrate well with most general ledger software
Customer service can be curt

Likelihood to Recommend

Excellent, excellent choice for a multi-unit franchisee of quick service restaurants. I would hesitate to recommend for a "mom and pop" type restaurant, particularly one that was not generating at least $1m in sales. I would also hesitate to recommend for a multi-unit restaurant that had legacy general ledger integration unless they were willing to spend the time and energy to re-integrate, which is not an automatic or particularly easy process.

Jeff Looby, CPA

Associate at Credit Suisse (10,001+ employees)

Vetted Review

2 years of experience

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