TrustRadius Insights for Give Lively are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Well-Designed User Interface: Multiple users have praised Give Lively for its well-designed interface, which offers a simple and intuitive user experience. Users have found the platform's clean and user-friendly interface to be easy to navigate and efficiently perform tasks.
Responsive Support Team: Many users appreciate the excellent support provided by the Give Lively support team. They report that whenever they encountered any issues or requested additional features, the support team was responsive and quickly addressed their needs. Users feel that the support team is knowledgeable, helpful, and goes above and beyond to assist them.
Easy Setup Process: Users find the process of getting started with Give Lively straightforward. They mention that setting up their text-to-donate page and launching fundraising campaigns is quick and hassle-free. Additionally, users highlight how easily they can track the progress of their campaigns, enabling effective monitoring of their efforts.
The reporting functionality leaves something to be desired. In my opinion, it's hard to find and confusing to understand what timeframe you’re looking at.
It’d be nice to be able to customize export fields before download. There’s a lot of extra info provided to sift through.
Likelihood to Recommend
If you’re not using another service or CRM to manage online forms, then you’ll need something like Give Lively. However, there are so many products with robust feature lineups that can be used to centralize work efforts that a singularly faceted product falls flat.