TrustRadius: an HG Insights company
Givebutter Logo

Givebutter Reviews and Ratings

Rating: 10 out of 10
Score
10 out of 10

Community insights

TrustRadius Insights for Givebutter are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

GiveButter is a great platform for fundraising, offering customers numerous benefits:

  • Easy to use interface - Givebutter was easy to use and helped increase fundraising efforts. The interface is user-friendly and customers found it easy to receive the money they raised, set up multiple users, and track donations in real time.
  • Ability to accept multiple payment methods - Givebutter allows customers to accept payments via credit card, Paypal, Venmo, and Apple/Google Pay. There is also a text to give functionality which made it easier for people who don't carry cash. Donors also felt safe giving online.
  • Excellent customer service – Givebutter offers excellent customer service and is responsive when needed.
  • Low fees - platform and transaction fees were lower for Givebutter compared to other software and donors have the option to cover all the additional costs.

Reviews

1 Review

Great Event Management Tool

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We used Givebutter this year as a registration and crowdfunding tool for one of our signature events, the NUN Run. The tool allowed us to register event attendees and allowed registrants to form teams and fundraise on the platform. It also allowed non-attendees to donate to a team they wished to support.

Pros

  • Flexibility in using the platform for multiple fundraising sources (events, direction donations, etc.)
  • Ease of Use
  • Ability to customize your site

Cons

  • Link to payment sources/systems (we had to do this multiple times before it worked)
  • Integration with larger donor management software systems (i.e. Blackbaud)

Likelihood to Recommend

The site has built-in flexibility for fundraising shops of all sizes to use it for various needs - we used it for a special event but it could also be used to handle a Day of Giving campaign. We liked that donors could use the built-in social/email features to advertise their support to gain additional donations.