What is Glympse PRO?
Glympse PRO is a solution used to enhance and improve operations for field services, delivery, and last mile logistics.
It provide businesses with on-location service appointments looking to provide their customers with better information around scheduled jobs. Glympse PRO provides real-time, continuously updated ETAs reminders of when the service technician will arrive via tailored and professional on-the-way text/email messages. It aims to provide customers with a stress-free customer experience by automatically sharing and communicating the location of field staff while they are on the way to customers.
Glympse PRO aims to drive the following benefits and operational improvements:
Reduction of “Where is my technician/delivery” calls
Real-time technician/driver tracking
Uber-like customer experience for customers
Text messages sent to customers with real-time
Improved operations – reduced truck rolls and fewer missed appointments
Categories & Use Cases
Videos
Screenshots
The Glympse PRO Dashboard provides office staff a glimpse of the operational benefits of having technicians share their on-the-way location with customers. It provides key metrics on current and historical data around the overall daily activities, metrics, and statistics. Examples include data on technicians’ total jobs completed, canceled jobs, promise time, and location of the technician shared with the customer.
Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | Apple iOS, Android |