TrustRadius Insights for Goody are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Ease of use: Customers and sales teams find it easy to use the software, with no lagging and a simplified application. Some users appreciated over-the-phone support from Goody.
Loyalty programs: The loyalty program is great, helpful in enhancing all marketing strategies, and an easy and cheap way of encouraging customers to return. Reviewers appreciate the ability to provide loyalty points to their customers as well as generate reports on the computer.
Convenience for customers: Customers can use just one card for multiple merchants, making it more convenient for them. Additionally, reviewers liked that it was relatively easy for customers to navigate in-store on the tablet with a feedback function to notify them of customer satisfaction with their service.
We use it as a rewards platform when recognizing employees. We distribute rewards on a quarterly basis - and it's so wonderfully easy! Our employees always have fun picking out their gifts.
Pros
provides direct links to send to employees
only charges once employee picks something out
provides a wide array of gift options (truly, something for everyone)
Cons
Ability to bulk-send without buying premium version
Likelihood to Recommend
Goody is a great option for companies who are seeking to reward their employees in a personalized way - by letting the employee pick out the gift (thereby ensuring their satisfaction!). I think it could even be used for clients, too!