Gemini everything
Rating: 10 out of 10
IncentivizedUse Cases and Deployment Scope
As a non native English speaker, I use Gemini on a daily basis, I use it to review my communication with customers to ensure grammar and relevance, I use it to rephrase communication with customers to make sure our responses remain relevant but also don't tire our customers with the same responses over and over, I also use it to guide my communication with leadership and I even bounce the an idea on it to help me ground it, as often I think of improvements we could have on our tooling but I ask Gemini to scope it and check for availability before running it with the Eng team.
Pros
- rephrasing comms
- interpreting results
- correcting SQL queries
- coaching on ideas
Cons
- I would like it to put together similar topics of questions I've asked so it can learn them separatedly
Likelihood to Recommend
Gemini is well suited to help in customer service, to create summaries of emails sent by customers, generating possible responses to them, rephrasing communications, help create and then correct SQL queries, interpreting responses, it's not so good if you need to help with a sensitive topic due to it taking personally identifying information