Google Keep Reviews & Insights

Score9.9 out of 10

65 Reviews and Ratings

Community insights

TrustRadius Insights for Google Keep are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Search Functionality: Users have found the search feature to be excellent, allowing for quick and efficient location of specific notes within the app, enhancing productivity and ease of use. This functionality has been highlighted as a time-saving feature by many reviewers.

Clean Interface: Reviewers appreciate the clean, simple, yet attractive interface that enhances their overall user experience with the app, creating a visually pleasing environment for note-taking. The intuitive design has been commended for its user-friendly nature.

Collaboration Feature: Users praise the ability to add collaborators to notes, making group work and project collaboration seamless and effective, fostering teamwork and communication. This collaborative aspect has been emphasized as a key benefit by multiple reviewers looking to work together on tasks or projects.

Reviews

13 Reviews

Is Google Keep worth it

Rating: 9 out of 10

Incentivized

April 4, 2025

Use Cases and Deployment Scope

We use Google Keep to quickly note ideas, tasks, and reminders. It helps us stay organized by sharing notes with the team. The main problem it solves is forgetting important tasks or ideas. We use it for to-do lists, project notes, and reminders, making teamwork easier. It's simple, fast, and keeps everything in one place.

Pros

Not Taking
To Do List
Organize

Cons

Keep only offers labels, but having folders or nested tags would help in managing notes better.
Finding notes can be difficult, especially when there are many. Filters by date, content type, or color would help.
Keep notes should easily convert into Google Docs or sync better with Google Calendar tasks.

Likelihood to Recommend

1. You’re in a meeting and need to jot down key points quickly. Keep allows fast, simple note-taking
2. You create a grocery list or a checklist for a project and set reminders to ensure tasks are completed on time.
3.You organize your daily tasks using different colored notes for work, personal, and urgent tasks.

Verified User

Engineer in Engineering (1001-5000 employees)

Vetted Review

5 years of experience

Google Keep is a free, pretty, clean and simple note keeper with excellent search functionality that will help you do your job more efficiently and get information out of your head.

Rating: 10 out of 10

Incentivized

August 8, 2021

Use Cases and Deployment Scope

I use Google Keep in my organisation to keep notes about everything to do with software that is in use throughout and anything else I need to do my job. This includes notes on resolving and troubleshooting issues, code snippets and SQL queries, steps to reproduce problems, steps to test functionality, names of stakeholders, minutes from meetings etc etc, the list goes on and on. I store anything that would be useful to help me do my job efficiently and to get the information out of my head (to free space for other things) and put it in a place I trust that I can search later. It is a really good tool, it's free, its search functionality works really well and I trust it completely. The perfect aid to getting things done.

Pros

Search functionality is great
Clean, simple yet attractive interface
Easy to use
Allows a picture to be part of the note
Notes can be quite long
Trustworthy place to save information you need later
Attached to your google account

Cons

The iOS app sometimes gets into a state and doesn't update your notes (won't show new notes from other devices / computer), needs to be re-installed to resolve
Your notes take up space in your Google account's quota, though this is not very apparent at first - you have to keep an eye on what you are storing - huge pictures better not go in there

Likelihood to Recommend

It is the perfect companion for storing all those little bits of information you need to do your job well, the best thing is getting it all out of your head and in to Google Keep. You can trust it to hold that information for you, and you know you can go back and use its excellent search functionality to find that information at a later date. It can also work really well for your personal life as well. I have two accounts, my work account and my personal account - I use them both in different contexts but I have always found Google Keep is great for both.

Verified User

Professional in Corporate (501-1000 employees)

Vetted Review

6 years of experience

Great tool for keeping track of notes and miscellaneous pieces of information.

Rating: 9 out of 10

Incentivized

October 7, 2020

Use Cases and Deployment Scope

Google Keep is being used by the entire organization as part of the G-Suite package. Google Keeps allows users to keep notes, and write to-do lists. It allows users to keep track of different notes on a dashboard, this allows departments to plan and keep tabs on projects or to-do lists in an easy manner.

Pros

Easy to use.
Sync with all devices.
Can add images, links, drawings, labels and reminders.
Can add collaborators to the note.

Cons

Can't change text format.
Users can't undo changes.
No notifications sent when tasks are added.

Likelihood to Recommend

I would recommend Google Keep for notes or to-lists that need to be share among more than 2 people or for people who would like to be able to access their notes from a wide range of devices. It is an ideal tool for keeping track of things, since it also allows the user to set reminders. additionally, it is a good tool for someone who might be inspired on the spot, since it allows for drawings.

Verified User

Analyst in Finance and Accounting (201-500 employees)

Vetted Review

1 year of experience

Easy to use, great tool!

Rating: 10 out of 10

Incentivized

March 14, 2020

Use Cases and Deployment Scope

Google Keep is a great tool that our entire office uses! It can be used for note taking during an important meeting, collaboration or even just quick access to responses for our customers. One of the best pieces of this for our company is the collaboration aspect. If I am in a meeting and writing notes in my Google Keep note, I can share that note with my team member and we can both edit the note in real time.

Pros

It's incredibly quick to load, it doesn't take long to pull up any note you have no matter how much information is in the note.
The ability to collaborate on a Google Keep note is also great! It allows for two or more of you to work on a project in one space.
I also love that I can color coordinate. I can make all my meeting notes one color, my personal notes another color and so on.
Enjoying the pinning feature that allows me to keep my important notes right at the top so I don't have to go searching for them when needed.

Cons

I wish that I was able to format within the note. There are times in which I would want to bold, underline or italicize and I'm not able to do so.
There is a character limit in the note. And though it is a generous amount of characters that you can add in the note, I tend to reach that character limit often.
I would love the ability to adjust the size of the notes. If you write a lot in the note, it makes it super long, but if you write just enough it will make it smaller and you can then open it up to reveal the note.

Likelihood to Recommend

As a Customer Experience Trainer, I recommend that all the new members utilize Google Keep for better organization. It also helps with productivity, as our team members are able to write common responses that they may use for common situations. This allows them to easily copy and paste it into their email or live response instead of typing the same response over and over again. Though this tool is great for collaboration, I wouldn't recommend using it for larger projects. In that case, I would recommend Google Docs.

Rachel Blankenship

CX Trainer in Customer Service at ThirdLove (201-500 employees)

Vetted Review

2 years of experience

View profile

Google Keep = Efficiency

Rating: 10 out of 10

March 11, 2020

Use Cases and Deployment Scope

Google Keep has many uses for a fit expert. You can save passwords and emails, customer notes, or templates for frequent use. It is a time saver and great organization tool.

Pros

Easy to organize and color coordinate.
Allows for an associated image to be connected with the note.
Alarms set for reminders.
Ability to add others to the note to share and collaborate.

Cons

There should be an option to align them straight rather than unevenly.
Front options would be beneficial.
More color options for a variety of sorting.

Likelihood to Recommend

In customer service, you send a lot of similar emails so it is great to use as a clipboard, so you can copy and paste that same email whenever need be, rather than typing it all out again and again.

Not so great when needing to put data from another platform.

Verified User

Project Manager in Customer Service (51-200 employees)

Vetted Review

3 years of experience

Google Keep - more than just note taking

Rating: 9 out of 10

Incentivized

March 3, 2020

Use Cases and Deployment Scope

Optional, free software that majority of our company uses. It's used for quick, one-off note taking for stand-up meetings, client meetings, etc. Can be very useful if you need to write something down in a pinch. With everything being saved automatically to the Google cloud it's very convenient for the quick and dirty note taking. The collaboration feature is the cherry on top that proves to be very useful. Also, big shout out to the "check mark" feature that essentially makes this a "to-do" application.

Pros

Collaboration.
Just enough "extra" features to make it not too complicated.
Simplicity.

Cons

Not easy to change text/font if you aren't savvy with the product.

Likelihood to Recommend

Great for small to large businesses - really any business where you need to take notes or remember something. It helps keep you organized if you need it but can also serve as a to-do check list for you, your team, or both.

Verified User

Manager in Quality Assurance (51-200 employees)

Vetted Review

5 years of experience

Swiss army knife for notes

Rating: 10 out of 10

Incentivized

February 29, 2020

Use Cases and Deployment Scope

I make a more personal use of Google Keep, I use it as my notepad on my phone. It's great for taking quick, organized notes on cards. Works great for meetings, jotting down ideas, and even starting long texts and moving to a appropriate app later. Google Keep is a Swiss Army knife for text.

Pros

Check boxes.
Notes.
Cards.
Collaboration.

Cons

Revision history.
Find word (CTRL+F).
Cards color customizations.
Simple text edition.

Likelihood to Recommend

Quick notes, one click, and you're already writing. It can be used as post-it on the mobile screen, for example, through its widgets. This is great for daily notes, especially if combined with check boxes.

Although it is good to start a text that is expected to be long, it is not ideal for editing texts and writing articles for example.

Vinicius Andrade

Designer at Qualyteam Gestão da Qualidade (11-50 employees)

Vetted Review

2 years of experience

View profile

Google Keep Helps Forget Wunderlist or Evernote Even Exist.

Rating: 9 out of 10

Incentivized

February 20, 2020

Use Cases and Deployment Scope

Google Keep has been used exclusively by myself. I started using the software as I have other Google products and decided to test it out. It has great functionality for simple check box notes, general text notes, etc. It also has a great voice to text transcription service that utilizes Google Assistants speech recognition which is effortlessly top notch.

Pros

Check box style checklists.
General notes keeping app.

Cons

The text box check list style notes only allow one indent and it would be useful to allow at least 1 more indent(2 total).
More robust font changes.

Likelihood to Recommend

If someone is looking for a note taking app, this is easily the best to use. It has simple check box notes, general text notes, voice to text transcription, and you can even draw on your screen and save hand drawn notes. It is amazingly simple yet has many powerful features that suite most users needs.

Michael Bufalini

Senior Project Manager in Professional Services at Gordian Energy Systems, LLC (11-50 employees)

Vetted Review

5 years of experience

Keep Everything Just Where You Need It

Rating: 10 out of 10

Incentivized

February 17, 2020

Use Cases and Deployment Scope

Since Google Keep is a cloud-based task and note keeper, we're able to keep track of all to-do tasks on any device that has an internet access. Additionally, we are able to share to-do lists between users via the collaborator option. This platform greatly help us stay on track with the tasks we need to complete.

Pros

Quick note taking during conferences or meetings.
Notes are easily shareable.

Cons

Video recording, even if just a minute or less would be great.
Folders for organization. There are labels already, but it doesn't separate them out from the main "feed."

Likelihood to Recommend

Google Keep is great for keeping tracking of notes, tasks, and reminders. However, it's not so great at formatting and long form notes. You might be better off using a word processor software if you're looking to do the latter.

Theo Anele

Marketing Assistant / Content Developer in Marketing at Lead Optimize LLC (1-10 employees)

Vetted Review

7 years of experience

View profile

Easy User Friendly Google keep

Rating: 7 out of 10

Incentivized

February 14, 2020

Use Cases and Deployment Scope

Google Keep is used on an individual basis to share meeting notes. Multiple people can make simultaneous updates. Very easy to use, i.e., user-friendly tool.

Pros

Simple to use
Easy to maintain

Cons

More formatting options
Better user interface would help

Likelihood to Recommend

Great for making a checklist.
Excellent to way display what got done and what not from checklist.

Google keep is excellent for sharing small notes and not for large content.

Verified User

Project Manager in Information Technology (201-500 employees)

Vetted Review

1 year of experience

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Google Keep is a free, pretty, clean and simple note keeper with excellent search functionality that will help you do your job more efficiently and get information out of your head.

Rating: 10 out of 10

Incentivized

August 8, 2021

Use Cases and Deployment Scope

Pros

Search functionality is great
Clean, simple yet attractive interface
Easy to use
Allows a picture to be part of the note
Notes can be quite long
Trustworthy place to save information you need later
Attached to your google account

Cons

The iOS app sometimes gets into a state and doesn't update your notes (won't show new notes from other devices / computer), needs to be re-installed to resolve
Your notes take up space in your Google account's quota, though this is not very apparent at first - you have to keep an eye on what you are storing - huge pictures better not go in there

Likelihood to Recommend

Verified User

Professional in Corporate (501-1000 employees)

Vetted Review

6 years of experience