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Google Keep

Score9.9 out of 10

65 Reviews and Ratings

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What is Google Keep?

Google Keep is a note-taking app launched by Google in 2013 and available free, providing a tool to capture text, images, video, etc.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Google Keep has to offer, as determined by TrustRadius' reviewers.
Based on 65 ratings of Google Keep's features
View all features

Top Performing Features

  • Mobile Access

    Mobile access is the ability to access the software from a smartphone or tablet.

    Category average: 8.3

  • Search

    Users can search for related materials across files, discussions threads, schedules, etc. using project keywords or tags.

    Category average: 7.5

  • Integrates with Google Drive

    Integrates with Google's cloud storage platform, Google Drive.

    Category average: 6.2

Areas for Improvement

  • Scheduling

    Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.

    Category average: 7.7

  • Advanced security features

    Includes advanced security features such as file encryption or remote data wipe.

    Category average: 8.2

  • Versioning

    Users can access the most up-to-date version of a document, track changes, and revert to older versions if needed.

    Category average: 7.9

Most Frequent Users

Top 3 industries using Google Keep
Based on HG Insights installation data
View all Reviews
#1 most frequent

Health Care and Social Assistance

13.9%

5 installations of 36

#2 most frequent

Professional, Scientific, and Technical Services

8.3%

3 installations of 36

#3 most frequent

Information

8.3%

3 installations of 36

Reviews

What users are saying about Google Keep.
View all reviews

Google Keep a very useful tool for all.

Incentivized
Verified User
Technician in Information Technology (1-10 employees employees)

Use Cases and Deployment Scope

We use Google Keep to track inventory, needed items, tasks, and sales for our farm, Kismet Grove Farm in Linden, PA. The different notes that have been created are shared amongst us so we can each see items added or removed, and to allow us to make changes ourselves. We have been using it since we started the farm and find it to be an extremely helpful tool. One advantage is that we can load it up on our.

Pros

  • Shareable
  • Easy to organize.
  • Accessible

Cons

  • Voice notes would be helpful.
  • Ability to write and have it translated into text.
  • Being able to add an Excel-like Sheet to calculate totals and quantities.

Return on Investment

  • Shareable amongst everyone working on the farm.
  • Accessible everywhere, you need to be on a specific device to use it.
  • Simple to use. You don't need to be a rocket scientist to use or understand it.

Usability

Other Software Used

Google Sheets, Google Drive, QuickBooks Desktop Pro

Is Google Keep worth it

Incentivized
Verified User
Engineer in Engineering (1001-5000 employees employees)

Use Cases and Deployment Scope

We use Google Keep to quickly note ideas, tasks, and reminders. It helps us stay organized by sharing notes with the team. The main problem it solves is forgetting important tasks or ideas. We use it for to-do lists, project notes, and reminders, making teamwork easier. It's simple, fast, and keeps everything in one place.

Pros

  • Not Taking
  • To Do List
  • Organize

Cons

  • Keep only offers labels, but having folders or nested tags would help in managing notes better.
  • Finding notes can be difficult, especially when there are many. Filters by date, content type, or color would help.
  • Keep notes should easily convert into Google Docs or sync better with Google Calendar tasks.

Return on Investment

  • Quick note-taking and easy access to reminders reduce time wasted on forgotten tasks, improving efficiency.
  • Digital note-taking reduces the need for notebooks, sticky notes, and printed task lists.
  • Employees sometimes need to move notes to Google Docs for better formatting, leading to extra work.

Usability

Alternatives Considered

Notion and Todoist

Other Software Used

Flutter by Google, Cursor, Google AdMob

Easy to use, great tool!

Incentivized
Rachel BlankenshipView profile
CX Trainer in Customer Service at ThirdLove (201-500 employees employees)

Pros

  • It's incredibly quick to load, it doesn't take long to pull up any note you have no matter how much information is in the note.
  • The ability to collaborate on a Google Keep note is also great! It allows for two or more of you to work on a project in one space.
  • I also love that I can color coordinate. I can make all my meeting notes one color, my personal notes another color and so on.
  • Enjoying the pinning feature that allows me to keep my important notes right at the top so I don't have to go searching for them when needed.

Cons

  • I wish that I was able to format within the note. There are times in which I would want to bold, underline or italicize and I'm not able to do so.
  • There is a character limit in the note. And though it is a generous amount of characters that you can add in the note, I tend to reach that character limit often.
  • I would love the ability to adjust the size of the notes. If you write a lot in the note, it makes it super long, but if you write just enough it will make it smaller and you can then open it up to reveal the note.

Return on Investment

  • We've been able to increase our productivity as well as our Contacts per hour for our customers. This allows us to provide great service to more customers throughout our work day.

Swiss army knife for notes

Incentivized
Vinicius AndradeView profile
Designer at Qualyteam Gestão da Qualidade (11-50 employees employees)

Pros

  • Check boxes.
  • Notes.
  • Cards.
  • Collaboration.

Cons

  • Revision history.
  • Find word (CTRL+F).
  • Cards color customizations.
  • Simple text edition.

Return on Investment

  • Take notes simply quickly and effectively.

Alternatives Considered

Evernote and OneNote

Other Software Used

OneNote, Evernote

Google Keep Helps Forget Wunderlist or Evernote Even Exist.

Incentivized
Michael Bufalini
Senior Project Manager in Professional Services at Gordian Energy Systems, LLC (11-50 employees employees)

Pros

  • Check box style checklists.
  • General notes keeping app.

Cons

  • The text box check list style notes only allow one indent and it would be useful to allow at least 1 more indent(2 total).
  • More robust font changes.

Return on Investment

  • Great for work objectives.
  • Great for personal life objectives since you can create multiple notes, color code them.

Alternatives Considered

Evernote and Wunderlist