Google Workspace Essentials Reviews & Insights

Score9.2 out of 10

40 Reviews and Ratings

Community insights

TrustRadius Insights for Google Workspace Essentials are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Ease of Scheduling Meetings: Users have appreciated the platform's simplicity in scheduling meetings, making it a seamless process.

Robust Chat Functionality: Reviewers have lauded the robust chat feature for providing a smooth communication experience within the platform.

Efficient File Management: The ease of sharing and storing files in Google Drive has been highlighted by users, enhancing collaboration and file organization.

Google Docs Simplicity: Users value the straightforward nature of creating and editing documents on Google Docs.

Collaborative Features: The collaborative tools in Google Docs and Slides are praised for enabling multiple users to work simultaneously, ideal for remote team collaboration.

Seamless Communication: Users find value in the instant messaging feature for quick communication, enhancing overall team connectivity.

Reviews

17 Reviews

Great feature set for the price

Rating: 9 out of 10

Incentivized

January 7, 2025

Use Cases and Deployment Scope

We use Google Workspace Essentials to monitor and administer Google Chrome browser. It allows us to configure the add-ins and extensions our users are installing, to better protect them from malicious extensions. We also are able to create a bookmark folder and have all of the relevant work related sites already saved in there when an employee starts. Every machine that goes out the door for our users is preconfigured with Google Chrome all set up the same way, and provisioned for efficient use.

Pros

Chrome browser configuration
Browser updates
Usage reporting

Cons

There are a LOT of configurable settings, I'd like to see them sorted and grouped better

Likelihood to Recommend

If you are using Google Workspace Essentials for Chrome browser management, there are a multitude of configuations and settings to choose from. Pretty much anything in the browser can be locked down and hardened. We really only use it for that, and it is a cost effective and elegant solutions for what we need it for.

Dan Clark

Senior Network and Security Administrator in Information Technology at MDaudit (51-200 employees)

Vetted Review

2 years of experience

Verified on LinkedIn

Great workplace product with awesome UX.

Rating: 8 out of 10

Incentivized

June 26, 2023

Use Cases and Deployment Scope

We use Google Workspace Essentials for our corporate email, calendar, documents, sheets, etc. It is used by every employee in the organization in our 14 offices. It makes collaboration easier and makes scheduling meetings very easy. It addresses all of our business collaboration and communication needs for the firm as a whole.

Pros

Easy to schedule meetings.
Chat functionality is robust.
Google Docs are simple to create and edit.

Cons

The calendar tool isn't as easy to learn as Outlook.
Sometimes Gchat notifications can be obtrusive.

Likelihood to Recommend

Google Workspace Essentials is well suited to collaboration, especially on creative teams who are editing documents frequently. It makes scheduling meetings pretty simple, although it can be tough to find meeting times with five or more attendees. Google Sheets are easy to share and gate when working on confidential data or projects in progress.

Verified User

Manager in Marketing (201-500 employees)

Vetted Review

2 years of experience

Google Workspace Essentials Review

Rating: 10 out of 10

Incentivized

March 3, 2022

Use Cases and Deployment Scope

We use Google Workspace Essentials for team communication and document storage/management. We use Google Docs, Google Sheets, and Google Meet in our business.

Pros

Google Docs & Google Slides are essential to our company as we are remote. Multiple people can work on the documents at one time.
Easy to share and store files in Google Drive.
Google Calendar is amazing, it integrates seamlessly with other Google products and it's our company's primary calendar tool.

Cons

Google Sheets has limited capabilities compared to excel. Such as how you maneuver pivot tables, filtering, etc.
On Google Docs, sometimes if they are multiple people working at one time, you can get shifted around on the doc. For example, if someone made a big edit that took up space, it will shift my content down. I wish you could lock the area you're editing so it doesn't move or get affected by other changes on the doc while you're editing.

Likelihood to Recommend

Google Workspace Essentials is truly the easiest way to collaborate on business items/content. Our company is fully remote, so we rely on Google Workspace Essentials to collaborate on projects and access documents, etc. For proposals, multiple team members can work on the same document simultaneously. There is also an "editing" feature in addition to the "comment" feature that allows you to suggest edits to any text or item on the doc. We leverage this tool a lot when QAing content.

Verified User

Analyst (11-50 employees)

Vetted Review

2 years of experience

Get Google Workspace Essentials - you won't be disappointed!

Rating: 10 out of 10

Incentivized

February 26, 2022

Use Cases and Deployment Scope

Our business uses Google Workspace for internal and external communications, along with calendaring and managing staff email accounts. We love having the ability to instant message important information fast and secure with our team members. Additionally, having the ability to organize folders and subfolders helps us stay organized and on task.

Pros

Instant Messaging.
Calendaring and calendar integrations.
Ease of organizing important content in folders and subfolders.
The ability to contain multiple emails in one thread.

Cons

The workspace could be less busy - more simplified.

Likelihood to Recommend

We've noticed that more and more companies are using Google Workplace. This is a plus for our company as most of the employees we have hired are familiar with your platform so it makes it easier to onboard a new employee. Our experience with Google Workspace has been very positive and haven't been any scenarios where the platform has been less appropriate.

Robin Anderson

Program Manager/Operations in Sales at Smarter Divorce Solutions (1-10 employees)

Vetted Review

1 year of experience

View profile

Easy to Use and Even Easier to Get Started

Rating: 9 out of 10

Incentivized

February 14, 2022

Use Cases and Deployment Scope

Google Workspace Essentials is how our company ensures the productivity and visibility of our remote team. Google Workspace Essentials also allows bringing the team together by allowing us to work on and share documents, sheets, and/or presentations in real-time. One of the big issues Google Workspace Essentials has solved for our operations, and the HR department is being able to keep track of where each document goes. Being able to see who manipulated the document and how and when has been a big plus when it comes to making decisions based on what our team has worked on.

Pros

Sharing documents
Visibility on last changes
Document tracking
Google Sheets makes us want to say Excel who?

Cons

Make it easier to configure to desktop
Alerts when shared documents are being deleted

Likelihood to Recommend

If your company team works remotely and you want to simplify team meetings, Google Workspace Essentials will do just that.

Google Workspace Essentials is not suited or rather not necessary for really small in-office teams. However, in general, it solves all issues that Microsoft Office can solve, and I would highly recommend it as it is easy to learn.

Tania Gallegos

HR Generalist / Talent Recruiter in Human Resources at Rockpoint Legal Funding (11-50 employees)

Vetted Review

3 years of experience

View profile

A formerly great service that has really fallen off.

Rating: 1 out of 10

Incentivized

February 11, 2022

Use Cases and Deployment Scope

It has worked well for us through the years. Recently, in my experience, we have had more and more issues syncing between users and integrating with other products. Now it appears the platform is going to be subscription only. We will not be continuing to use, in my opinion, a lesser product AND pay more. Until the past year or two, I have been a HUGE fan of Google Workspace Essentials. I would have highly recommended it until recently.

Pros

Convivence
Price (until recently)

Cons

Recent price hike
Integration
Email sync time

Likelihood to Recommend

We used it consistently for 12 years, but recent price increase and service decreases mean we will no longer be using it and I cannot in good conscience recommend it to anyone anymore. Two or three years ago, my review would have been glowing, but, in my opinion, the product and price have gone down significantly since then.

Verified User

Manager in Legal (1-10 employees)

Vetted Review

12 years of experience

This set of tools matches needs of a company of any size

Rating: 9 out of 10

Incentivized

February 11, 2022

Use Cases and Deployment Scope

We use Google Workspace Essentials for emails, calendars, and documents creation and sharing. The tool is easy to use as a lot of people are familiar with the layout from their private accounts. The only piece I miss in the package is an IM communicator that could replace Slack as an everyday channel.

Pros

Emailing
Calendar events
Video meetings

Cons

Layout of folders on drive could be improved
IM communicator could be better

Likelihood to Recommend

I believe this set of tools can match the needs of a great range of companies, regardless of their size and industry. The biggest win for our company was having in one place the following combination of tools: email + calendar + meet. That meant that the person that schedules a meeting could use the company emails taken directly from the mailbox, add the meeting in their calendars, and automatically have a "meet" link added to the invite. Then, everyone logs into the meeting using their email credentials. This made the communicating process during pandemic way smoother.

Verified User

Executive in Finance and Accounting (1-10 employees)

Vetted Review

4 years of experience

I like this product very much

Rating: 10 out of 10

Incentivized

February 10, 2022

Use Cases and Deployment Scope

We use it as a sign-in provider, as a mail provider, and also as a security provider for DLP. I love the simplicity of the admin side the OAuth in other services is so easy to use and so easy to manage if you want to remove your account permissions.

Pros

Emails.
Calendar.
Sign-in.

Cons

I can’t think of something.

Likelihood to Recommend

It is well suitable for starters and startups with the easy to setup and easy to manage.

Naor Melamed

CTO in Research & Development at Eloops (11-50 employees)

Vetted Review

4 years of experience

Easy to use

Rating: 8 out of 10

Incentivized

February 8, 2022

Use Cases and Deployment Scope

We use it for email and calendar management, use the drive for all document creation and sharing, the chat as the main app for team communication and use the meeting feature as the meeting app for the meetings we set and record them.

Pros

document sharing
calendar events/meetings schedule

Cons

Search engine. Specially in Drive
Security.
Support. Sometimes the partner where you buy the system needs to contact Google and it is a annoying that you can't contact google directly.

Likelihood to Recommend

It is easy to deploy and has several plan alternatives that can adapt to specific company needs. Very intuitive to use and is ideal for companies that need a lot of document sharing.

Evelyn Lee

Operations Manager in Corporate at MoreMeetings.com (11-50 employees)

Vetted Review

4 years of experience

Google Workspace Must Have for Small Business

Rating: 9 out of 10

Incentivized

February 6, 2022

Use Cases and Deployment Scope

Google Workspace is a great all-in-one resource for the busy solopreneur from email to file storage at is instrumental in my business and I use it on a daily basis.

Pros

Email and communication
File Storage
Folder Management

Cons

data security
customer relation management
large file sharing

Likelihood to Recommend

Email communications and file storage are great for the operations of a small business. The sharing of large creative files is harder to managed and share.

Verified User

Professional in Professional Services (1-10 employees)

Vetted Review

10 years of experience

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