GroSocial (Discontinued Product)

Score6 out of 10

16 Reviews and Ratings

What is GroSocial (Discontinued Product)?

Social media management software for Facebook. No longer supported by Infusionsoft.

Categories & Use Cases

Social Media Marketing

Verified User

Professional in Sales (1-10 employees employees)

Pros

Increase Leads
Increase Sales
Increase Customers

Cons

Grow support and become open minded to customers that need something different for their specific business.

Return on Investment

Haven't seen a significant change yet

Other Software Used

Infusionsoft, Shopify

Verified User

Strategist in Marketing (1-10 employees employees)

Pros

Integration with Infusionsoft is easy (Infusionsoft purchased GroSocial).
Drag and drop building can be used by all skill levels.
The contests were effective for lead generation.

Cons

When Infusionsoft purchased GroSocial it seemed like product development ceased. Many other companies surpassed their abilities.
They are very expensive for what they offer. Many other companies now offer better platforms, for far less.
When there was an issue (ie in a campaign, or link broke etc) the support team would blame the client first, when in most cases it could be proven to be a software malfunction.
Tabs are no longer smart phone friendly. When we stopped using GroSocial they had not set up the redirect link at that time. This may have changed now.
When you manage multiple accounts, your client could stop your access to their account. They could then stop paying for the service, and their tabs would still be live. GroSocial is the only one who could disable the tabs. It was not automatic.

Return on Investment

The idea of GroSocial far outweight the frustration you experience when using the platform.
We saw no marked increase in anything using this product.

Other Software Used

Hootsuite Enterprise, Facebook for Business, Pagemodo