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Grubhub for Restaurants

Score7 out of 10

5 Reviews and Ratings

What is Grubhub for Restaurants?

Grubhub for Restaurants is an online ordering marketplace and delivery-as-a-service solution, an alternative to building out one's own delivery an online ordering system.

Categories & Use Cases

GH for restaurants

Pros

  • Large network of drivers
  • Integrates fully with Toast POS
  • Big portion of the third party delivery market

Cons

  • Quality of couriers is hit or miss
  • Poor customer service
  • Hidden fees

Most Important Features

  • Delivery
  • DaaS built into our app
  • Delivery orders sent through GH marketplace can be edited if out of an item, or for an upcharge

Return on Investment

  • We needed to add delivery during the pandemic with fewer people working out of their offices and needing delivery, so this did boost sales
  • Delivery as a service built directly into our app
  • GH integrates into Toast POS and this saves labor

Other Software Used

Toast Point of Sale, Spoonfed, WordPress