guestXM

Black Box Intelligence™, a provider of restaurant performance benchmarking, offers their experience management platform, GuestXM.™ The GuestXM™ platform helps hospitality brands to deliver best-in-class experiences by capturing omnichannel guest feedback with natural language processing (NLP) model, with the goal of transforming every interaction into the right action to improve brand reputation and drive performance grow. The vendor states that GuestXM™ serves over 300 companies, 2.4 million employees, 100,000 restaurant units, and $153 billion in annual sales revenue. For more information, visit https://guestxm.com.