TrustRadius: an HG Insights company

What is HCL Retail Services?

HCL leverages the Mode 1-2-3 strategy, focusing a concurrent 3 point spotlight on existing as well as future growth areas of the business. The vendor states this helps secure enterprise competitiveness, propelling success in the digital age. HCL aims to enable retailers to navigate the new digital age by transitioning from ‘traditional efficiency oriented solutions to business outcome oriented conversations’.

The suite of solutions includes the following modules and capabilities:

Retail Connect
Mobility solutions that incorporate latest technological trends such as NFC, coupons/payment, geo-fencing alerts, etc

Food Safety and Traceability
A Track and Trace solution that helps in ensuring compliance with food safety regulations with complete visibility of supply chain

Portfolio Optimisation
Make informed decisions by analyzing competencies and gaining insights across the IT landscape and business value chain

OCEAN
Analyze an existing business process and identify the areas of improvement

Retail Enterprise Collaboration
Enhance the quality of communication, the speed of collaboration and employee engagement

Integrated Retail Planning
Integrated Retail Planning framework helps align supply chain and merchandize plan with long term business strategies

MyStore Dashboard
The real-time IT and business monitoring solution which helps you obtain actionable insights

Mappin
Mappin is a browser based tool that helps smoother onboarding of trading partners

Vendor Audit and Compliance
This tools provide users with visibility of vendors compliance and execptions

BlinkE-On Demand Ecommerce
Enhance digital business in cost effective and agile manner using the BlinkE architecture

Real-time In-store Insights
Reimagine in-store experience for the next-gen shopper

Categories & Use Cases

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Technical Details

Technical Details
Mobile ApplicationNo

FAQs

What is HCL Retail Services?
HCL offers a a suite of retail solutions that include various tools supporting collaboration, traceability, business process improvement, retail planning, and vendor management.