Highfive (discontinued)

Score8.2 out of 10

199 Reviews and Ratings

Community insights

TrustRadius Insights for Dialpad Meetings are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Clean and user-friendly interface: Reviewers have consistently praised the clean, simple, and easy-to-use user interface of UberConference. Many users have found the interface to be streamlined, intuitive, and easy to navigate and understand.

Easy setup for new users: Several reviewers have appreciated the web-based platform's straightforward setup process, which makes it accessible even for new users. The ease of sign-up and intuitive use of the platform allow beginners to quickly get started without any complexity.

Reliable customer support: Users have expressed their satisfaction with UberConference's reliable and responsive customer support. Many reviewers consider the troubleshooting process to be straightforward, and they appreciate the excellent support provided by UberConference.

Reviews

83 Reviews

Highfive deserves a High Five!

Rating: 9 out of 10

Incentivized

March 6, 2020

Use Cases and Deployment Scope

It is being used as a virtual meeting tool for company meetings to allow remote employees to join meetings virtually in person.

Pros

Video conferencing.
Video sharing.
Multiple video streams at once.

Cons

The iPhone application can be tricky to use.

Likelihood to Recommend

Highfive is well suited for any type of virtual company meeting or presentation.

James Reich

BDM / Engineering and Cyber Security Recruiter in Sales at HireVergence (51-200 employees)

Vetted Review

2 years of experience

View profile

Highfive - great for small group conferencing, so-so for one-to-one meetings

Rating: 7 out of 10

Incentivized

February 29, 2020

Use Cases and Deployment Scope

Highfive is used by our whole organization. The hardware is used in 3 conference rooms, a few executive offices, and 3 remote offices. Additionally, a number of remote users use the software from their laptops to conference with other individuals in the company. It is frequently used by my department, which has members in 4 locations, to communicate and share information.

Pros

Highfive makes it easy to invite others, both inside and outside the org, to meet and talk.
Highfive has great audio quality for small groups.
Highfive hardware provides an all-in-one solution without needing to connect a dedicated conferencing computer with attendant mic and camera hardware.

Cons

Highfive is not intuitive for remote users trying to initiate a meeting with a group in a conference room with Highfive hardware. It has gotten better over time with updates, and the phone makes it possible, but it is not intuitive.
Highfive video is not great for large conference rooms. Remote users get a view of small dots for heads and high-mounted cameras give a perspective looking down on the people in the room.
Medium to large conference rooms make hearing audio difficult for remote users.

Likelihood to Recommend

Highfive makes a lot of sense for distributed teams that have small conference rooms. Audio is clear and video from Highfive hardware is good. I don't think Highfive makes sense if you are mostly individuals. It also does not make sense for presentations to larger groups in webinar format--tools that are included in other conferencing products are more suitable. Screen-sharing is so-so. There aren't any tools for screen drawing/notation, but screen-sharing has improved over the past few software releases.

Adam McCracken

Vice President, e-Commerce in Sales at JS Products, Inc. (51-200 employees)

Vetted Review

3 years of experience

View profile

Highfive is more than a hand-to-hand celebratory gesture

Rating: 9 out of 10

Incentivized

February 13, 2020

Use Cases and Deployment Scope

We have a number of clients at our company and I happen to be working with a client that uses Highfive for standup meetings and calls. It's a way for all of us to be face-to-face even though we are scattered throughout the country. We use Highfive to get on the same page and establish goals for the day/week.

Pros

Large number of people on the call with no suffer to quality.
Audio is good.

Cons

It doesn't seem straightforward how to get to my call/meeting.
Clicking on someone's avatar in the meeting should focus/pin that person.

Likelihood to Recommend

Highfive is ideal for big teams. And of course, if you have team members that can't sit in the same room together this is virtually a way to do that. Now that I think about it, we have a team member in Argentina and I haven't seen one issue with the quality of video/audio from him.

Verified User

Manager in Quality Assurance (51-200 employees)

Vetted Review

1 year of experience

Make sure you understand your needs before implementing

Rating: 5 out of 10

Incentivized

February 13, 2020

Use Cases and Deployment Scope

Today, we're actually transitioning off HighFive in favor of Zoom. We were using it for demos with projected clients and team meetings. It helped us to have meetings with teams across the pond and also meet with clients in a face to face setting while still being able to screen share and show the product through an interactive demo of the software. It was also being used in-house during meetings as a display of information when needed.

Pros

Ability to share during a video conference.
Multiple participants joining the same meeting from different locations.

Cons

Inability to "boot" or remove people from meeting.
Extremely difficult user-experience for joining a meeting for the first time.

Likelihood to Recommend

If someone only needed it for internal company meetings and casting capabilities, I think Highfive would be a great fit. At that level, it performs extremely well. If you're looking for people to access and join from outside the of the organization and are hosting many meetings like this I would look at a different platform as it does not handle this well.

Jon Walka

Senior Sales Representative in Sales at Wodify (11-50 employees)

Vetted Review

4 years of experience

View profile

Highfive vs. Zoom

Rating: 7 out of 10

Incentivized

January 29, 2020

Use Cases and Deployment Scope

We use Highfive for internal meetings. Half our team is in another country so this is essential for us to communicate with them, during all hands, individual contributor meetings, quarterly business reviews, etc. We use the screen share part of the application most often to share docs and present them to each other.

Pros

Easy to join.
Easy to share.

Cons

Connectivity issues.
Drops the call when connectivity goes instead of just pausing for a moment.

Likelihood to Recommend

I liked using HighFive, but unfortunately, the market is really becoming saturated with Zoom. Many people know and have downloaded Zoom so sending a meeting through them is easier for everyone to connect. We used it internally for video calling and presenting, but for external calls, we used Zoom still.

Verified User

Contributor in Sales (51-200 employees)

Vetted Review

1 year of experience

UberConference offers a seamless user-experience

Rating: 9 out of 10

Incentivized

October 29, 2019

Use Cases and Deployment Scope

We use UberConference throughout our entire organization. We have a number of colleagues that work remotely, so we use it for internal meetings as well as external meetings with our clients. It provides a seamless and user-friendly way to schedule and attend phone conferences. As a company that works with a lot of different clients, it's important for us to use an application that is simple for new users.

Pros

Extremely user-friendly.
Seamless screen-sharing.
No app download required.

Cons

We've heard from several clients that they're unsure what information is required for them to dial in for the first time. They think they have to sign up for an account when they don't, so that doesn't seem to be communicated particularly well.
You can't record a screen share. Only audio can be recorded.
The mute button for the hold music is sometimes faulty.

Likelihood to Recommend

Since you can't record screen shares using UberConference, it would not be well-suited for anyone who needs to record the video from their meetings often. We have to use a separate app anytime we need to record video for a tutorial. It is well-suited for someone who has a lot of conferences with people outside their organization and is looking for a very easy-to-use conferencing application.

Verified User

Project Manager (11-50 employees)

Vetted Review

2 years of experience

Solid Conferencing Tool

Rating: 8 out of 10

Incentivized

September 28, 2019

Use Cases and Deployment Scope

We use UberConference to meet with new and prospective customers. It offers a professional feel for our company. We do demos with it, or just have sales conversations. It works great for all these uses.

Pros

Great pricepoint - The price is not inhibitive to getting started.
A clean user interface.

Cons

Nothing negative to share at this time.

Likelihood to Recommend

Because of its user interface and the ease to get into a meeting, it is really good for external customer conversations in all areas.

Verified User

Consultant in Sales (1-10 employees)

Vetted Review

2 years of experience

UberConference: No more Annoying PIN Numbers!

Rating: 9 out of 10

Incentivized

September 28, 2019

Use Cases and Deployment Scope

I schedule calls with my clients on a weekly basis, and I always use UberConference. I'm a remote company, so it's very important that I have an easy way to set up meetings with clients. UberConference is by far the easiest way that I've found to get everyone on the same conference line, WITHOUT having to enter a ridiculousness pin number.

Pros

Ease of use. One click to copy conference information to the clipboard.
User Interface. It's easy to tell who is talking and who is on the line.
Control. I can mute or kick people at will, record the conference, etc.

Cons

It seems like there are multiple steps to schedule future conferences, this workflow seems a bit cumbersome and I normally just paste the info into an email to invite.
It doesn't remember my contacts easily, it seems.
Sometimes the screenshare is hard to view. It needs to be easier to expand someone's shared screen.

Likelihood to Recommend

It may be hard to manage a large team that's all trying to use the conference line. I only have one user, myself! I don't have to worry about conflicting with others on my team. I love being able to just tell people to dial one number, and then to get an alert on my phone if anyone is on the line without my knowledge.

Emmett Armstrong

Owner in Marketing at OnRamp Data (1-10 employees)

Vetted Review

5 years of experience

View profile

Just simply the best tool for conferencing that we've used

Rating: 10 out of 10

Incentivized

September 26, 2019

Use Cases and Deployment Scope

We use UberConference for internal meetings with candidates and clients.

Pros

Simple to use
Clear and crisp
Effective in communication and engagement with our clients and candidates

Cons

Pretty ease to use, so it functions well
Maybe video chat
Can't think of anything

Likelihood to Recommend

It's simple and just works- way better than Google Hangouts.

Greg La Montagna- CPC

Senior Manager Talent Acquisition in Professional Services at GLE Creative Talent Inc. (1-10 employees)

Vetted Review

2 years of experience

View profile

I Love UberConference

Rating: 10 out of 10

Incentivized

September 26, 2019

Use Cases and Deployment Scope

We use UberConference for board meetings when board members cannot be present or for discussions with prospective clients.

Pros

Simple to use.
Great audio quality.
Simple to administer.

Cons

Honestly, I have no ideas for improvements. The platform does exactly what we want.

Likelihood to Recommend

We've found UberConference to be best when the remote user is stationary at a workstation, and less successful when the user was driving in a car on a mobile phone.

Matt Rychener

CEO/Executive Director in Marketing at Sara's Garden (51-200 employees)

Vetted Review

2 years of experience

View profile

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Highfive - great for small group conferencing, so-so for one-to-one meetings

Rating: 7 out of 10

Incentivized

February 29, 2020

Use Cases and Deployment Scope

Pros

Highfive makes it easy to invite others, both inside and outside the org, to meet and talk.
Highfive has great audio quality for small groups.
Highfive hardware provides an all-in-one solution without needing to connect a dedicated conferencing computer with attendant mic and camera hardware.

Cons

Highfive is not intuitive for remote users trying to initiate a meeting with a group in a conference room with Highfive hardware. It has gotten better over time with updates, and the phone makes it possible, but it is not intuitive.
Highfive video is not great for large conference rooms. Remote users get a view of small dots for heads and high-mounted cameras give a perspective looking down on the people in the room.
Medium to large conference rooms make hearing audio difficult for remote users.

Likelihood to Recommend

Adam McCracken

Vice President, e-Commerce in Sales at JS Products, Inc. (51-200 employees)

Vetted Review

3 years of experience

View profile