Detailed Hospice Charting
Pros
- Signing physician orders is very simple, self explanatory and quick.
- It allows you to track referrals and orders very well and easily.
- It works well on tablets.
Cons
- Assessment of patients takes just too long and there are just too many fields to be populated.
- There are different ways to navigate, to arrive at the same information of interest. One has to spend time familiarizing oneself with different options. And in the end, you may not use half of what you learned.
- The calendar does not show holidays. One can mistakenly schedule appointments and then you have to call, apologize, and cancel. It would be nice if the holidays were shown, just like on the phone calendars.
Return on Investment
- So far our billing and revenue has increased compared to the prior 3 years.
- On the other hand, nurses and other staff do make more overtime due to the increased charting time.
- The software itself can get costly as each add-on is rather expensive. We have found that just the basic is not enough for our institution. Overall though, it has increased revenue as it allows correct billing which is needed for the insurers.
Usability
Other Software Used
Epic, Cerner Soarian Clinicals, eMDs Plus (formerly McKesson)