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IBM Datacap Reviews & Insights

Score10 out of 10

11 Reviews and Ratings

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Community insights

TrustRadius Insights for IBM Datacap are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Ease of Data Capture: Users have appreciated the system's seamless data capture from various devices such as scanners, faxes, and emails in different formats, making the process efficient and user-friendly. This ease of capturing data has streamlined workflows for many users, allowing them to quickly input documents without encountering technical obstacles.

AI-Infused Intelligent Processing: Reviewers have highlighted how the AI-infused intelligent processing in the system enhances document capturing capabilities by effectively handling complex and unfamiliar documents from both cloud and on-premise repositories. The integration of artificial intelligence technology has significantly improved accuracy and efficiency in document processing tasks, leading to increased productivity for business users.

Redaction Based on Role: Users value the feature that allows data to be redacted based on requester roles, enabling them to block irrelevant or sensitive information according to specific user specifications. This functionality not only ensures compliance with privacy regulations but also provides a tailored approach to managing confidential information within the system.

IBM Datacap Reviews

4 Reviews

We are confident that IBM Datacap will take us into the future by improving the levels of insights and control on business documents.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We shifted from traditional document capture methods to IBM Datacap since it offers intelligent cognitive capture capabilities, which are robust and accurate. I don’t know if IBM Datacap is being utilized across the enterprise, but in Engineering department, we highly rely on it to automate processing of complex and unknown documents.

Pros

  • It eases data capturing from multiple devices such as scanners, faxes and emails in all formats.
  • AI-infused intelligent processing gives business users opportunities to capture complex and unknown documents from cloud and on-premise repositories.
  • Exporting documents to other applications is just by a one-click.

Cons

  • Even though IBM Datacap has enriched mobility and allows users to capture data with tablets and Smartphones, it tends to be slow and makes the devices to hang, mainly when using smartphones with outdated versions.

Likelihood to Recommend

Once highly customized, IBM Datacap can suit any business unit and scenario. To realize accurate knowledge and insight base on business documents, I would emphasize use of IBM Datacap since it has robust OCR tool that ease document capturing.
AM
Adam McKnight, PE
Senior Professional Engineer in Engineering at Upper Trinity Regional Water District (201-500 employees)
Vetted Review
IBM Datacap
2 years of experience

Automate Complex Document Capture with AI-infused Intelligent Processing on IBM Datacap

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Traditional methods of capturing documents tend to be hectic to use when processing complex and unknown document formats from external sources like emails and scanners. IBM Datacap is being used across all company departments to capture documents from faxes and emails as digital files and process them to modern formats.

Pros

  • Machine learning automates document processing from external applications and sources like scanners.
  • Exporting data with just a click to other content repositories.
  • Redaction of data based on requester role. Therefore, we are able to block irrelevant or sensitive information based on the specification of users.

Cons

  • Availability of a success team that offers free support during and post-implementation ensures that I am free from issues always. Therefore, whenever I need something I just call or email the customer support team.

Likelihood to Recommend

I would recommend IBM Datacap to all businesses and users that want to protect sensitive data from delivering to the wrong business users by redacting data based on the role of the requester.
LC
Lane Cox
Marketing Director in Marketing at AT&T (10,001+ employees)
Vetted Review
IBM Datacap
2 years of experience
View profile

Ideal scanning solution with IBM Datacap

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We currently use IBM Datacap across the whole organization to ingest documents that are formatted and also with relevant data.

Pros

  • Ingest documents
  • Text analysis

Cons

  • Sometimes its documentation is poor
  • Creating customized flow [is] not always straight forward
  • Support from IBM could be better and faster

Likelihood to Recommend

Scanning mechanism and ease of use provided out of [the] box. [However, the] speed of the application is slow and could be better.
SA
Seval Aksoy
Hr director in Human Resources at Abbvie (10,001+ employees)
Vetted Review
IBM Datacap
3 years of experience

IBM Datacap capturing documents AND hearts?!

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We currently use Datacap to ingest standard formatted documents and free text documents, identify these and label them and extract relevant data. Development is limited to one team, but all incoming mail, email and snail is routed through it.

Pros

  • Ingest documents
  • Analyse text

Cons

  • Supporting documentation is poor
  • UI is old fashioned

Likelihood to Recommend

It's well suited to extracting data from structured documentation and can do this with relative ease. It's less suited to images or Excel and has difficulty reading these.
BW
Ben Williams
Automation Developer (RPA and OCR Datacap) in Information Technology at Admiral Group plc (5001-10,000 employees)
Vetted Review
IBM Datacap
3 years of experience
View profile