iMIS Reviews & Insights

We use iMIS Engagement Management System as our AMS, so it plays a key role in our membership management, event management, financials, product sales, and more. It does a little bit of everything for our organization. We are also in the process of integrating it with our new marketing automation platform, which will be a great addition to our marketing toolkit.

iMIS Engagement Management System is well suited for associations or other non-profits that operate without a lot of bells and whistles. So far in my experience if you want to do more sophisticated operations, marketing in my specific role, then iMIS Engagement Management System may not be the best AMS. It does the basics well but the more high-powered you want to get then the more it's going to cost by having your vendor of choice to work to enhance or upgrade what you have.

We use iMIS to manage our membership and guests, track attendance and contributions, track leadership and volunteer activities, as well manage our Bible Study groups. iMIS is used by our organization as a whole (350 licensed users across six locations). Our organization exists for those who aren’t here yet. iMIS helps us identify guests to our locations, assign those guests to staff and leadership/volunteers for personal follow-up. It also helps us track engagement to aid us in leadership and volunteer recruitment.

It is well suited for associations and other membership based organizations. I would recommend it for churches who have development teams since there are more ‘gaps’ in functionality for churches.

I currently use iMIS to hold our organization's website, membership database, and event management [information]. It has not been easy using iMIS. Sometimes, we will send an email and it will not go out to members. Other times we are making changes to the website that either take too long to publish or do not publish at all. We have a challenging time pulling together queries from the database. Nothing is really simple. It is a great concept to have a one-stop-shop, however, it has not been functioning well for us.

iMIS is great for membership associations who need one place. I love their contact database, I just wish we could pull reports easily from their system and publishing would not freeze when making changes to our website. Everything that does work correctly is really easy to set up.

We implement iMIS for our customers to help them better manage their business by centralizing their data and automating their business processes. iMIS is a versatile tool that can be configured to solve many different business processes. It it both a CRM and a CMS and allows the organization to build one or more websites tailored to their members.

iMIS is well suited for membership organizations. Of its many modules, the Dues Billing and Meetings module allows organizations to manage their membership easily. iMIS also has tools to create dashboards enabling the organization to analyze their member data in a variety of ways to help the organization better engage their members. Lastly, the CMS aspect of iMIS is very powerful and provided the organization with tools to build responsive websites to engage their members.

I used iMIS to direct and coordinate registration operations. This included collection and processing of registration fees, refund transactions and processing of faculty payroll. The majority of my transactions, except checks, was processed using Authorize.net payment software and then recorded into iMIS. This enhanced my ability to keep track of membership and program enrollments (i.e. expense reports, class rosters and net proceeds summary reports). Overall, iMIS is used across the whole organization.

If you are just keeping tracking of membership, then I would recommend iMIS. I feel that iMIS is not a software that can stand alone.

I used iMIS as the development coordinator for a non-profit nursing membership association headquartered in Washington, DC. In the development department, I entered charitable gifts from individuals and corporate partners. Unfortunately, the finance department used a separate accounting software system to actually process and reconcile the funds. RESULT: Two different databases to record and track the same charitable gifts.

For fundraising professionals, Raiser's Edge is more appropriate as a donor database.