#1 most frequent
United States of America
84.5%60 installations of 71
What is Infor CloudSuite ERP?
Infor CloudSuite ERP is the company's cloud-based ERP suite for medium to large global manufacturers, distributors, and after-sales service providers—delivering flexibility to manage mixed-mode and complex value chains.
Categories & Use Cases
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Screenshot of a CloudSuite dashboard example
Top Performing Features
Pay calculation
Pay calculation provides for computation of employee pay with state and federal deductions.
Category average: 7.1
Benefit plan administration
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
Category average: 7.2
Standard reports
The software offers pre-built reports with metrics standard to the category.
Category average: 7.5
Areas for Improvement
Billing Management
Access role-based billing work area, perform discrete and recurring billing
Category average: 7.9
Proposal Management
Capture budget, resource, and benefit expectations for proposals
Category average: 6.6
Product Master Data Management
Create, classify, and manage product items, BOMs and product changes
Category average: 7.1
Who Buys & Uses Infor CloudSuite ERP
#1 most frequent
Health Care and Social Assistance
25.4%18 installations of 71
#2 most frequent
Manufacturing
19.7%14 installations of 71
“We use Cloudsuite ERP for warehouse and distribution, production planning and inventory, supply chain and logistics, sales and financials.”
#3 most frequent
Wholesale Trade
12.7%9 installations of 71
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
7.0%5 installations of 71
#3 most frequent
Canada
5.6%4 installations of 71
Pros
- Strong integration capabilities with third-party systems (EDI, banking, TMS, TPM)
- Effective inventory management, leading to potential scrap reduction (reported 30% reduction in one case)
- Comprehensive management of warehouse, distribution, production planning, supply chain, and financials
Effective but Old School
Use Cases and Deployment Scope
Infor CloudSuite Industrial (SyteLine) is used for order tracking, parts/inventory tracking, personnel pay rates in relation to job cost, and all accounting for the company.
Pros
- Logging work data per job order
- Generating reports by job order or department and company
Cons
- Trying to locate forms that you haven't used before is not very user friendly
- overall view and navigation is very old style and could use an update
- Reports are built in and not very customizable, could also use an easy report reference guide.
Return on Investment
- system makes it easy for us to generate quotes with accurate production costs to customers
- Has made tracking of accounting easier
Usability
Alternatives Considered
Paylocity and ADP Enterprise HR
Other Software Used
Paylocity, Microsoft 365
Show Me the Data
Use Cases and Deployment Scope
We use Cloudsuite ERP for warehouse and distribution, production planning and inventory, supply chain and logistics, sales and financials. specifically to ensure full traceability from raw materials to final product, improve production planning to reduce waste and forecast demand more accurately to optimize inventory.
Our business problems include but not restricted to:
1) Lot level tracking from farm to bottle
2) Country of origin tracking
3) Blend management
4) Cost model of average cost and standard cost used simultaneously.
Our business problems include but not restricted to:
1) Lot level tracking from farm to bottle
2) Country of origin tracking
3) Blend management
4) Cost model of average cost and standard cost used simultaneously.
Pros
- Inventory management. We have seen a 30% reduction in scrap as compared to our previous ERP
- Production efficiency. The use of virtual tanks and backflushing have enabled us to move to 24x7 operations without the need to stop and audit every variance.
- 3rd party integration. We rely heavily on 3rd party systems for EDI, banking, TMS, and TPM. Without the capability to integrate with a cloud instance we would be spending an inordinate amount of time facilitating the move met of data to a integration platform to facilitate the data transfer.
Cons
- Integrated Business Planning. Specifically demand planning as it relates to forecasting using a TPM solution.
- Reporting and Analytics. The Birst product included in the platform and the prepopulated dashboards are nowhere near sufficient to provide robust business reporting. Integration with Power BI or other analytical solutions avoids having to build an external data warehouse to mine relevant insights.
- Named user license management. There is currently no dashboard or controlling mechanism to monitor license utilization versus subscription. We have been through 2 audits for license utilization and both revealed a deficit that we could have avoided had we had visibility to the license utilization.
Return on Investment
- Accuracy: 30% reduction in inventory scrap adjustments
- Scalability: Adapts easily as the business grows without heavy reinvestment. We went from 20x4 to 24x7 production with no incremental subscription cost.
- Analytics: We had to reinvest in a data warehouse to provide meaningful reporting and insight.
Usability
Other Software Used
UpClear BluePlanner, Microsoft Power BI, SPS Commerce
Infor Cloud Suite the right approach to ERPs
Use Cases and Deployment Scope
We are implemented Cloud Suite Industrial Enterprise (LN) as a global hub for all of our business systems. We are nearing completion in multiple sites across North America and will be turning our sights to EMEA and APAC. A key differentiator for us was being able to leverage the Cloud Suite ecosystem, so it is more than just ERP. We are also leveraging Factory Track, Supplier Exchange, Rhythm eCommerce, the integrated document management and now the Infor MES platform. We expect to expand to even deeper functionality with WMS, CRM and the Velocity Suite to expand AI and automation in our Infor centric business systems hub.
Pros
- Tailored for manufacturing companies
- Multi-site, multi-company, multi-currency organizations
- Streamlines and optimizes business processes
- Tightly integrated to other Infor products reducing the need for integrations
Cons
- Need to continue to improve and modernize the UI
- Continue to expand the marketplace to leverage the developer community
- Expand the service and warranty functionality (much customer variability here)
Return on Investment
- Reduced period close processing by more than a day
- Allowed the creation and adoption of shared services organization leading to improved performance and headcount allocations
- Created more consistent business processes driving efficiency
- Greatly improved security and reliability through cloud platform, granular security groups and SSO functionality
- Improving customer experience through integrated customer and partner portals
Usability
Alternatives Considered
Microsoft Dynamics 365, Epicor Eclipse, Sage X3, Oracle Cloud Platform and SAP HANA Cloud
Other Software Used
Microsoft Power BI, Swipe, Avalara, BarTender
Go Infor Cloudsuite to improve your business
Use Cases and Deployment Scope
Infor handles the following areas in our business: Finance & Accounting, Supply Chain, parts, service, sales. We also use it's addon products such as factory track for warehouse management and mobile field service for managing field service work. It facilitates data accessibility between departments and eliminates data silos. It is the primary system across our organization.
Pros
- all in one solution
- uptime and performance
- ability to integrate with other systems.
Cons
- integration is challenging and requires advanced knowledge
- user interface is complicated by default
- too many panels for a single process
Return on Investment
- Faster warehouse picking response time
- faster and more accurate field service billing
- integration to our primary vendors for accurate and live costing
Usability
Alternatives Considered
SAP S/4HANA Cloud
Other Software Used
Microsoft 365, Microsoft Dynamics 365, Sage Fixed Assets
Excellent ERP Platform for End-to-End Operation Visibility
Use Cases and Deployment Scope
Our business is Engineering and Construction and we use the Cloudsuite ERP to run our business process end-to-end. The scope of our use case is starting from Estimations, Bidding to creation of project, execution of project, procurement, warehousing, Finance, Taxation (Direct and Indirect), Asset Management, Services modules. This covers our end-to-end business in Infor CloudSuite ERP.
Pros
- Enterprise Planning in TP Projects
- Procurement Process
- Invoice Matching process
- Warehousing
- Production and Services
Cons
- Project Forecast and Earned Value Management
- Subcontractor Invoicing Simplification process
- CRM
Return on Investment
- Positive: Books are closed on-time every quarter
- Positive: Material and Vendor Agening
- Positive: Invoice Reconciliations
Usability
Alternatives Considered
SAP HANA Cloud and Microsoft Dynamics 365
Other Software Used
Oracle Primavera Portfolio Management, Darwinbox, Cygnet Tax, Genesys
