Infosec IQ

Score7.8 out of 10

188 Reviews and Ratings

Community insights

TrustRadius Insights for Infosec IQ are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Phishing Simulation Reporting Accuracy: Users have consistently praised the robust and customizable phishing simulation reporting, emphasizing its accuracy in detecting potential threats and vulnerabilities effectively. They have found this feature invaluable for improving their organization's security posture.

Customizable Training Modules: Many users have expressed appreciation for the ability to personalize training module questions, enabling them to create engaging and relevant learning experiences tailored to their organization's specific requirements. This customization option has been noted as a key factor in enhancing employee engagement with cybersecurity training.

Diverse Training Modules: Users have appreciated the availability of training modules in languages other than English. This makes training modules more accessible and provides a chance for deeper understanding.

Reviews

143 Reviews

Lots of positives good phishing sims admin UI still needs some work

Rating: 8 out of 10

Incentivized

April 14, 2025

Use Cases and Deployment Scope

We use Infosec IQ for annual training, ongoing training, new hire training, HIPAA and infosec training, phishing email training campaigns, and other training. This is practical training, regulatory and compliance mandated training, opportunistic training, topical training, geographically or departmentally targeted trainings. Enhanced training regimes for certain teams such as those with greater systems access.

Pros

Fresh content regularly
Phishing emails have reduced our phishing click rate globally
Automatic new hire training
Concise HIPAA training

Cons

Got stuck with a broken Okta integration awhile
Watch out for sending bulk messages to your users if resetting things

Likelihood to Recommend

Regulatory compliance required trainings, HIPAA training that is concise, phishing emails are great and effective.

Verified User

Team Lead in Information Technology (201-500 employees)

Vetted Review

2 years of experience

Great educational training and layer of security for cyber attacks.

Rating: 9 out of 10

Incentivized

July 2, 2024

Use Cases and Deployment Scope

Used for Cyber Security campaigns and training. Mainly for training users/learners to recognize tactics to steal passwords, data using various methods. Mainly phishing. Used to teach people to avoid getting data breached. My use to oversee training and analyzing emails that are submitted tagged as phishing or spam. Keeping tabs on users/learners for extra training or possible issues with email or security software.

Pros

Training users to recognize possible dangers in data theft (cyber attacks) with various methods like phishing among others like social engineering.
Ability to report via email possible cyber attack emails.
Many campaigns and data for training/education.
Funny and short videos for great training.

Cons

Analyst Console is sluggish and requires 3-6 clicks just delete, archive, submit. Could make its faster or just remove some of the extra clicks for some basic functions.
Some of the extra training, email replies, links are broken and sometimes ding you because they lead to errors that you have clicked on training phishing emails.
Campaigns and grouping users is a little complicated. Dashboard is at times cumbersome and over populated, making it difficult to do extra functions.
On all the above notes I will say our contact/trainer is amazing and is a big help.

Likelihood to Recommend

Great for large companies that are targeted for cyber attacks. If users are constantly or mainly online, than you need some sort of training and ability to report cyber attack emails. Dashboard makes it easy to view and notify users of reporting/filtering emails giving your security an extra layer to put a human element on the back end.

Tito Hernandez

Computer Technician in Information Technology at Brinton Business Ventures (501-1000 employees)

Vetted Review

1 year of experience

View profile

Great solution for training awareness

Rating: 9 out of 10

Incentivized

January 22, 2024

Use Cases and Deployment Scope

in our case, Infosec is helping us with our internal culture about information security, we train our employees in the last threats and also we are able to run phishing simulations which help us to confirm the skills of our employees. we also get very usable reports for our managers and scores of the learners from their trainings.

Pros

Spanish content
phishing simulation
reporting
dynamic groups creation

Cons

more topic series
more phishing templates
more options for training campaings

Likelihood to Recommend

for companies looking to meet international requirements regarding information security, like standards controls and things like that for example, ISO27001, NIST, PCI, and others. also for reducing the risk about bad employees behaviors, thanks to Infosec our employees keep reporting suspicious emails, and things they don't understand, so we are sure they always aware about security risk.

Argelis Hernandez

Senior Security Specialist in Information Technology at Frederic Schad (501-1000 employees)

Vetted Review

3 years of experience

Highly Recommend Infosec IQ as a Cyber Security Trainer

Rating: 10 out of 10

Incentivized

January 22, 2024

Use Cases and Deployment Scope

We use Infosec IQ internally, and we also implement training for our clients to keep them educated on cyber security. Infosec IQ has a lot more content and training than any other provider we know. Their content is great, and we also love all the support and content they give our marketing team.

Pros

Phishing simulation reporting accuracy
Relevant test questions to learning modules
Able to customize training module questions
Able to customize phishing emails as well

Cons

It would be great if we could get a report at the end of the beginning of each month with all our seat counts per group, this would be helpful when billing clients.

Likelihood to Recommend

Infosec IQ is great as a cyber security training resource.

Verified User

Director in Finance and Accounting (11-50 employees)

Vetted Review

5 years of experience

Infosec for the win.

Rating: 10 out of 10

Incentivized

January 16, 2024

Use Cases and Deployment Scope

We deliver monthly security training to all of our operational staff that allows our team to understand how to be safe and secure in a work environment. We also utilize the phishing simulations to educate on the risks of outside email. We use Infosec as a way to bridge the gap for our required certifications including PCI DSS.

Pros

Modify/create personalized email notifications.
Up to date email simulations.
Campaign creation is simple and easy to navigate.

Cons

From what I use it, no changes are required.
Most of the times, the webpage is updated and adds to ease of use.

Likelihood to Recommend

We work at a call center, and as such, the vast amount of training materials allows me to ensure my staff are empowered to stay secure in their work and home lives.

Alby Guillemette

IT support in Information Technology at Zedd Customer Solutions (51-200 employees)

Vetted Review

3 years of experience

View profile

Good product and delivers as advertised

Rating: 7 out of 10

Incentivized

January 12, 2024

Use Cases and Deployment Scope

We use Infosec to roll out quarterly security trainings and bi-weekly phishing tests

Pros

Easy to create security trainings
Easy to manage users
Simple integration with AD

Cons

Cleaner UI
More Canada Specific Phishing Templates
Phishing template selector is very clunky and overwhelming

Likelihood to Recommend

Very easy to roll out security training for users.
Very cumbersome to make a phishing campaign

Verified User

Analyst in Information Technology (501-1000 employees)

Vetted Review

1 year of experience

Infosec IQ Honest Review

Rating: 8 out of 10

Incentivized

November 17, 2023

Use Cases and Deployment Scope

Infosec IQ provides our company with a Cybersecurity Program for our entire staff. The program consists of periodic education courses for our end-user. It also includes quarterly email phishing campaigns. From these campaigns, we are able to gather reports on strengths and weaknesses of our user's education in certain areas of internet security.

Pros

Informative Education Videos
Great Questions after Videos
Detailed Reports on Phishing Campaigns

Cons

Implementation of Campaigns
Increase Choices of Education Courses
Better Navigation of User Site

Likelihood to Recommend

With the amount of junk/spam emails, Infosec IQ is will suited with is phishing and training videos. It provides a well-rounded choice of material we can provide to our end-users.

There have been scenarios where the phishing button does not work, and IT has to correct the issue. We have also had issues where a user has completed the training, but the IQ systems still show that they have not completed the training.

Nate Binkley

Network System Administrator in Information Technology at Land of Lincoln Credit Union (51-200 employees)

Vetted Review

3 years of experience

Great Security Awareness Training Tool!

Rating: 10 out of 10

Incentivized

September 19, 2023

Use Cases and Deployment Scope

Great product for security awareness training. You can automate all of your training and notifications without having to touch a button. You can also integrate AD for full automation.

Pros

Automation
AD integration
Security awareness training
Simulated phishing

Cons

None, keep up the good job

Likelihood to Recommend

Take time to learn the interface once along implement AD integration and automation so you never have to touch it again.

Verified User

Professional in Information Technology (201-500 employees)

Vetted Review

1 year of experience

Powerful training and reinforcement tool...with a touch of humor!

Rating: 10 out of 10

Incentivized

September 15, 2023

Use Cases and Deployment Scope

We use Infosec IQ to train and test our employees on security awareness. I deploy several courses relating to one topic bi-monthly, and I deploy phishing campaigns on a monthly basis to a random group of employees. We have also installed Infosec's suspicious email report button on everyone's Outlook toolbar. Training is mandatory. I work with my manager to recognize those who reported the phishing and remediate those who were phished.

Pros

Produce courses that are short, efficient, and engaging
Provide a wide range of phishing templates with the ability to customize
Communicate new releases that are timely
Provide metrics that are easy to access and are meaningful

Cons

I have no areas for improvement to recommend.

Likelihood to Recommend

Infosec IQ is perfect for companies at any stage of the security awareness journey.

Susan Robbins

Director of Training at HeartcoR Solutions (11-50 employees)

Vetted Review

1 year of experience

View profile

Powerful training and reinforcement tool...with a touch of humor!

Rating: 10 out of 10

Incentivized

July 28, 2023

Use Cases and Deployment Scope

I set up, assign and track completion of training modules to all employees bi-monthly. I also set up, assign and track results for phishing campaigns on a monthly basis to a random group of 9 - 12 employees. The goal is to keep cybersecurity top of mind on a regular basis, so that employees don't inadvertently fall victim to an attack, jeopardizing our business.

Pros

Training modules are short and impactful.
Some training modules are funny.
There's a wide variety of phishing templates to choose from and customize.
Accessing and reviewing training and phishing campaign data is easy.

Cons

New admin training could be better.

Likelihood to Recommend

Infosec IQ focuses on the human firewall component of a company's cybersecurity strategy. The tools are there - training modules, phishing campaign templates, and an email reporting button.

It is up to the person administering to create a strategy - what training? how often? which phishing templates make sense? how to remediate?

Verified User

Director (11-50 employees)

Vetted Review

1 year of experience

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