INSIDE

INSIDE is a powerful app designed to enhance business customer engagement, ecommerce sales, marketing, and customer service by providing personalized chat services across various digital platforms. The enterprise platform includes an easy-to-use console for employees that features visual engagement tools displayed in a 3D live view format to engage users; customers are displayed as avatars. The software can be integrated with Facebook Messenger for efficient customer support and improved communication with potential leads.

INSIDE also offers visitor sign-in/sign-out processing, detailed reporting capabilities and customizable settings along with greeting email notifications which help provide privacy to visitors while simultaneously improving contact management through digital record-keeping. By tracking user behavior on the website or across multiple digital channels such as SMS, video links, pop-ups or banners including their previous chat history INSIDE helps identify possible conversion opportunities allowing businesses to connect at the most effective time using timely personalized messages.

Leading luxury fashion brands, hospitality and travel organizations, financial institutions amongst many others use INSIDE's live chat functionalities and other AI-driven solutions like personal shopping assistants (video-assisted), live streaming options among others resulting in impressive average conversions rates of between 25-35%, thus making it a suitable option for any organization looking towards enhancing its CX efforts.