Intapp Time Reviews & Insights

IntApp Time is the primary timekeeping application used by all timekeepers across our entire firm. It captures or allows the entry of all worked time to be billed to clients and then interfaces with the firm's accounting system to inject the data for billing and other timekeeping and administrative purposes. It also allows timekeepers to review, edit and see reports on their individual data.

IntApp time is well-suited for capturing time and automating that capture in some instances. It does not provide a wealth of information regarding the time it captures. For example, auto-detecting client/matter numbers based on past time entries. As mentioned, the timer functions of the product are well thought out, easy to use and popular among our timekeepers.

We are a law firm. We have about 90 timekeepers -- 80 attorneys and 10 paralegals -- who need to track the amount of time that they work on specific projects, so that we can bill our clients accurately. I want to emphasize that the primary objective is accuracy. Most of our timekeepers find that Intapp reminds them of tasks performed that they would have otherwise forgotten. But, it also ensures that we don't overestimate. If, for example, an employee has a document open for a couple of hours, then Intapp Time is able to observe the amount of time that the employee was acutally and actively editing the document from the time that the document was in the background and\or when the PC was idle. In this way, it prevents us from overbilling.

Time recording and time entry are such a massive and universal pain point for all timekeepers. All timekeepers perform this task on an almost daily basis. Anything that speeds up or eases that task is worth its weight in gold. Even if a timekeeper is working on a project that is billed on a fixed fee we still need accurate time entries to ensure that we are meeting our own profitability objectives.

Every paralegal and attorney in my office tracks their billable time using Intapp daily. It solves the problem of tracking time in an efficient and uniform way across the organization. Its timer function also solves the problem of having to track your time by hand all day and instead allows you to easily turn on and off the timer as you shift between projects.

Intapp certainly excels over other time keeping softwares I've used in the past as it's particularly well suited for seamless and uniform billing practices across a large law firm. Its format is intuitive and it serves all the basic functions an attorney requires out of a time keeping device -- tracking multiple projects each day.