Intellect QMS Reviews & Insights

Score8.1 out of 10

13 Reviews and Ratings

Community insights

TrustRadius Insights for Intellect QMS are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Great Support: Many users have praised the app for its exceptional support, indicating that the technical support team has been consistently helpful and responsive in assisting them with any issues or inquiries they may have had.

Easy to Use and Configure: Several reviewers have mentioned that one of the standout features of the app is its ease of use and configuration. This makes it accessible to individuals with varying levels of technical expertise, allowing them to quickly navigate through the app and customize it according to their specific needs.

Flexible and Customizable: A significant number of users appreciate the high level of flexibility offered by the app. It allows them to build new apps from scratch and personalize existing ones based on their company's unique requirements. This adaptability ensures that businesses can tailor their processes effectively without being constrained by rigid software limitations.

Reviews

10 Reviews

Great fit for a startup implementing a new QMS

Rating: 9 out of 10

Incentivized

October 23, 2024

Use Cases and Deployment Scope

We use multiple applications in Intellect QMS to consolidate our QMS activities in one platform. Before Intellect QMS, our processes, documents and records were scattered all over Sharepoint with little oversight or control. Now we manage daily activity for document control, corrective actions, nonconformance management, auditing and other QMS functions with interconnected applications available to all users.

Pros

The applications are linked to each other so that activities can be shared, collaborated and escalated in one platform.
Applications are sufficient "out of the box" but can be configured easily with its intuitive Design tools.
Users can go to their personal dashboard to stay on top of their tasks across multiple applications and monitor status of activities in progress.
The workflow-based applications keep activities moving forward efficiently but following standard processes.

Cons

Although the configuration is a "no code" approach, there is a learning curve to effecting design changes.
The user guide documentation provided is OK for administrators but needs to be more user-friendly for general users.
Importing "legacy" data from existing processes can be cumbersome.

Likelihood to Recommend

This is a great platform for a small but quickly growing organization. It works well out of the box without a lot of bells and whistles but can be configured for specific needs. Migrating "legacy" processes, data and culture requires a lot of up front training but is worth the effort. Customer support is top-notch, and a single administrator can manage multiple applications.

Kevin Grover

Senior Quality Engineer in Quality Assurance at Hyzon Motors (201-500 employees)

Vetted Review

2 years of experience

A great quality management tool with the ability to configure apps as needed.

Rating: 7 out of 10

Incentivized

November 13, 2023

Use Cases and Deployment Scope

We use Intellect to handle our day to day Quality Management tasks within our organization. Allows us to handle document revision control and other quality management tasks. We use the surrounding apps to feed into the Document Control process. This helps us address any changes that are made as a result of change requests, CAPAs, NCRs, or other related activities.

Pros

The custom app/template design system is very robust in terms of customization.
General design ideologies across apps.
Workflows are simple to follow.
Navigation remembers where users left off across apps.

Cons

Speed of design changes.
Stability of cloud server (users sometimes get randomly logged out).
Some of the apps could use more tools/activities out of the box per QA requirements.

Likelihood to Recommend

The QMS is well suited for standardizing the steps that go along with a process. The workflows and activity ownership makes it very easy to make sure that processes are completed according to the way the workflow is displayed. It becomes very simple to track down the stage at which a process is at. Processes are done in a linear orderly manner.

Misael Aguirre Diaz

Document Control in Quality Assurance at Fluxergy (51-200 employees)

Vetted Review

1 year of experience

View profile

Best QMS on the Market!

Rating: 10 out of 10

Incentivized

June 19, 2023

Use Cases and Deployment Scope

We are using intellect to better our quality at our organization. Before intellect, we were using a lot of excel and sharepoint to manage. It made sense for us to start looking into a QMS that could do all of this for us!

Pros

User Friendly
Makes it easy to anyone to design
Customizable

Cons

Likelihood to Recommend

I love that Intellect is SO easy to use! It make teaching our team a breeze. Having a system that is completely customizable is a game changer. We looked at several other QMS companies and as I was looking I kept thinking how there were things we would never use of if I could change that how much more it would work for us. Well with Intellect you get that! I love being able to design our site to fit our needs.

Taylor Prentice

Compliance Manger in Quality Assurance at VMS Biomarketing (51-200 employees)

Vetted Review

View profile

Great and easy to use system!

Rating: 9 out of 10

Incentivized

February 28, 2023

Use Cases and Deployment Scope

Intellect helps me keep track of documents and allows me to assign and look back on training records. Its easy to use workflow setting helps me determine which stage of the training process an employee is in. I am also able to filter through past records and documents and download everything I need to complete my tasks. I often use the program to look up yearly training records and to determine the status of of each employees training, as well as to find out which version of a document they last read. Everything is neatly kept in file and I don't have to worry about losing any records.

Pros

Intellect helps me manage records such as for training purposes
Intellect enables me to assign training to individuals or to larger groups
Intellect shows me the full workflow of tasks through an interactive chart

Cons

Intellect could add more customization with its layout, such as being able to adjust the personal navigation menu for better view

Likelihood to Recommend

Intellect is a great software to use for any Quality Management System and it takes away any common issues that you may experience in a work setting where maintaining documents and records are necessary. Intellect provides the tools necessary to help adapt your quality-related work projects into one streamlined network.

Nikolai Stepanov

Technical Training Lead in Human Resources at Merieux NutriSciences (5001-10,000 employees)

Vetted Review

5 years of experience

Flexible product with great customer service

Rating: 10 out of 10

Incentivized

February 25, 2023

Use Cases and Deployment Scope

We use Intellect as quality management tool. We use it to store test procedures, quality documents, CAPA records, risk assessments, customer feedback, and equipment information. Intellect is used daily for accessing written procedures and work instructions, locating equipment, recording equipment maintenance or issues, and managing changes. It provides us with one easy to use, central location for documents and records.

Pros

Great customer service
Flexible applications
Ability to make configuration changes yourself

Cons

Out of the box apps can be a little tricky to make adjustments to
Mobile app option has been hard for my company to get started
All new apps aren't necessarily available to users with older versions of the software

Likelihood to Recommend

Intellect is well suited for a large company with complex workflow needs. With a little work on your part it can also be very useful for a smaller company as well. Any issues we have had have been addressed quickly and with friendly customer service technicians.

Verified User

Administrator in Quality Assurance (11-50 employees)

Vetted Review

1 year of experience

Intellect is a great QMS tool

Rating: 9 out of 10

February 10, 2023

Use Cases and Deployment Scope

We use Intellect as our eQMS system. We currently have 26 apps active ranging from Document Control to SDS Management.

Pros

Customize out-of-the-box apps
Configure new apps
flexibility

Cons

occasional corruption of fields

Likelihood to Recommend

It is very flexible. The system is used for overall QMS applications but we are able to manage specific issues here too including reference documents that do not have to be revised. Also creating inspections to store data that is easily retrievable. It has the capability to product charts but it is not a strength

David Falzarano

Quality Director in Quality Assurance at AeroSafe Global (201-500 employees)

Vetted Review

4 years of experience

View profile

No code eQMS? Answer is Intellect!

Rating: 9 out of 10

June 28, 2022

Use Cases and Deployment Scope

When we started working with Intellect, we have solved our problem with a lot of paperwork and consolidating our quality system. We are a manufacturing company with implemented restrictive quality system. We needed support in improving our QMS and help for us to grow. Intellect is very easy to use and intuitive eQMS system. It has lots of configuration options, easy-to-use app creator. No code platform - means you don't have to be a specialist to create new apps, all you need is proper training and you`re ready to go! System is affordable for small and medium companies. We have reported few minor issues with the system Mostly for the mobile app - it needs to be improved. Looks like it is left on its own and it needs some modifications. Sometimes doesn`t work properly on Android and IOS devices.

Pros

Great app support
Easy to use and configure
Easy to build new apps, personalized for company
Affordable for small and medium companies

Cons

Mobile app needs to be improved
Mobile app support

Likelihood to Recommend

Intellect is a great system for integrating QMS in your company. It has all the necessary tools to consolidate all QMS actions. System has preconfigured applications, that will help and provide "soft start" for implementation. The more you work with Intellect, then the more aware you are how easy and helpful this system is. No code platform is a great option for advanced users - to improve preconfigured apps or to create new ones, perfectly suited for your needs!

Filip Półtoranos

Quality Assurance Manager in Quality Assurance at Amara (201-500 employees)

Vetted Review

1 year of experience

Great Software and Excellent Support Team!

Rating: 10 out of 10

February 28, 2022

Use Cases and Deployment Scope

The company transitioned from a manual system to QMS software. This increased our efficiency, reduced errors for controlling documents, and gave us the ability to create additional applications. Our QMS is in a central location now and easily accessible by all employees. The software makes generating reports a lot easier.

Pros

Implementation
Technical Support
Application Updates

Cons

Trouble Shooting

Likelihood to Recommend

Intellect is best suited for organizations transitioning from a manual system or from other QMS software.

Beverly Edmonds

Quality Systems Manager in Quality Assurance at Magnolia Advanced Materials, Inc. (51-200 employees)

Vetted Review

1 year of experience

Makes work life easier

Rating: 10 out of 10

Incentivized

December 22, 2020

Use Cases and Deployment Scope

Intellect is mainly being used by the Quality Department but is used through the whole organization. It address employee training, calibration, nonconformance, audit management, tech data, expense reporting and several other areas of the business.

Pros

Ability to add to the out of the box templates for more business applicable apps.
Intellect University/Bloomfire
Implementation advisor to assist with initial setup

Cons

Calibration App reporting

Likelihood to Recommend

Intellect improves time management with having all of the quality aspects of the business in one location with all departments having accessibility.

Verified User

Manager in Quality Assurance (51-200 employees)

Vetted Review

1 year of experience

Intellect--Advancing into Quality Automation

Rating: 10 out of 10

Incentivized

December 10, 2020

Use Cases and Deployment Scope

We purchased Intellect to manage our quality management system. During discovery and implementation, we realized how powerful this tool actually was and set a roadmap to implement this across many divisions of our company. We currently use the database for QMS alone. We are deploying a sales-driven module this month. And by next quarter will implement production, finance, and HR functions. It is a very powerful tool.

Pros

Great support team
Ease of use
Organization of data
Expert reporting

Cons

Training guides would be beneficial
More videos showing workflows and some customization

Likelihood to Recommend

We have used Intellect to better manage the flow of our audits, findings, and corrective actions. We have been able to see gaps in our training requirements, trends occurring from complaints/non conformances, etc. We have benefited greatly during our in-house system and customer audits. Intellect provides our data at the click of a button.

Verified User

Director in Quality Assurance (51-200 employees)

Vetted Review

1 year of experience

Loading Reviews List....