InTouch CRM

Ease of Use: Reviewers have consistently praised InTouch CRM's user-friendly interface and customization options. Some users have found the summaries in sections to be more convenient than clicking boxes, while others appreciated the eight major app areas that include email marketing, contact management, direct mail, SMS, survey, and more.

Automation Features: Multiple reviewers have complimented InTouch CRM for its automation features such as drip campaigns and pre-written newsletters. Users also appreciate being able to send customized emails for different activities like follow-ups or past clients. The ability to set up reminders daily was also a plus for some.

Effective Sales Tool: Many reviewers stated that InTouch CRM is an effective sales tool suitable for small and medium-sized businesses. They admired its ability to track leads, maintain business relationships in one place, and increase company sales through guidance on marketing strategies. Additionally, the software's interconnectivity with Salesforce lead automation and social media integration has helped many users achieve 360-degree customer orientation.