What is Issuetrak?
Issuetrak is help desk ticketing software for issue resolution and incident tracking of all kinds. With features such as business operations support, issue tracking, complaint tracking, and customer support operations Issuetrak helps to ensure that a wide range of departments in all industries serve their customers or users with timeliness and transparency. From HR issues to transportation complaints to government compliance, Issuetrak streamlines help desk ticketing for internal or customer support operations. The web-based application is deployable on-premises or via cloud and is accessible via any internet device. The product offers unlimited free users up to 50 permissions controlled by paid agents, including the ability to submit, edit, and close issues. For implementation, Cloud sites can be up in as little as 24 hours and includes the company's US-based 24/7 support.
Categories & Use Cases
Videos
Screenshots
the Issuetrak Dashboard
Product Demos
Technical Details
| Deployment Types | On-Premise, SaaS |
|---|---|
| Operating Systems | Windows, Linux, Mac, Chromebook |
| Mobile Application | No |
| Supported Countries | United States, Ireland, UK, Australia, Canada |
| Supported Languages | English |
Downloads
FAQs
What is Issuetrak?
Issuetrak is help desk ticketing software that optimizes team workflows, automates requests, and expedites solutions. From managing IT help desk tickets, to processing product line change requests, its features allow organizations from any industry to track issues, measure data, and scale their support operation.
How much does Issuetrak cost?
Issuetrak starts at $270.
What are Issuetrak's top competitors?
Freshdesk, Help Scout, and Jira Service Management are common alternatives for Issuetrak.