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What is iWorQ?

iWorQ is a cloud-based software solution designed to streamline and manage various aspects of public works and community development for government agencies. According to the vendor, iWorQ offers a comprehensive range of modules to track and manage work orders, fleet and facility management, stormwater and sewer management, water system management, pavement management, sign management, FEMA reporting, citizen engagement, asset management, backflow prevention, sidewalk management, and web mapping. The product is aimed at cities and counties across the United States, making it suitable for government agencies of various sizes. It is utilized by public works departments, community development offices, fleet management departments, facility management departments, and stormwater management departments.

Key Features

Work Management: According to the vendor, iWorQ allows users to track and manage work orders in one place, customize order details, access the system on any mobile device, and upload pictures of completed work.

Fleet Management: The vendor states that iWorQ enables users to track vehicle conditions, locations, drivers, fuel usage, and maintenance schedules. The system also provides replacement recommendations and allows for the generation of customizable reports.

Facility Management: According to the vendor, iWorQ helps extend the life of buildings and equipment by allowing users to track and report on various assets. The system can generate reports on asset needs and maintenance status.

Stormwater Management: The vendor claims that iWorQ allows users to track the locations of inlets, drains, lines, and sumps. The system enables the initiation of maintenance scheduling, tracks compliance with regulations, and can connect with the Work Management module for related work orders.

Sewer Management: iWorQ, according to the vendor, enables users to track the locations and maintenance history of sewer assets, schedule work and inspections, track labor hours, and generate reports for budget management.

Water System Management: According to the vendor, iWorQ allows users to schedule maintenance, track inspections and regulatory compliance, and ensure accurate tracking of water asset data.

Pavement Management: The vendor states that iWorQ enables users to track road segments, conduct distress surveys, import GIS data, and collaborate with multiple users within the organization.

Sign Management: According to the vendor, iWorQ allows users to plot new signs, track ratings and conditions, and improve sign management efficiency with mobile capabilities.

FEMA Reporting: iWorQ provides a robust reporting tool for tracking work completed, materials used, and costs related to natural disasters. Users can export reports to various formats, according to the vendor.