This product assessment of Joomla! is based on a synthesis of 5 recent reviews, evaluating overall satisfaction and return on investment. Joomla! is primarily valued for its user management capabilities and administrative features. Specifically, 3 out of 5 reviewers highlighted the strength of Joomla!'s user management. Another area of strength is user-friendliness, particularly in setup and user management, as noted by 2 of 5 reviewers. In terms of ROI, 3 out of 5 reviewers reported that Joomla! saves time and money by streamlining website updates and reducing the need for additional developers. An equal number of reviewers (3 of 5) also cited improved business outcomes, including increased customer engagement, sales growth, and improved customer support. However, a notable concern, mentioned by 2 of 5 reviewers, revolves around difficulties with updates and the addition of add-ons, which can slow down development efforts. Overall, Joomla! presents a compelling value proposition for organizations seeking a CMS with strong administrative features and potential for cost savings and business growth, but potential users should be aware of the challenges associated with updates and integrations.

Pros

Strong user management capabilities
User-friendly setup and administration
Saves time and money through streamlined updates
Improves business outcomes (engagement, sales, support)

Cons

Difficulties with updates
Challenges with add-on integrations

What positive or negative impact (i.e. Return on Investment or ROI) has Joomla! had on your overall business objectives?

From 5 reviews | Last Published April 23, 2026

Summary

This report analyzes 5 recent reviews to understand the return on investment (ROI) that users experience with Joomla!. Reviewers highlight that Joomla! can save time and money and improve business outcomes, but some find updates difficult. Specifically, 3 of 5 reviewers mentioned that Joomla! saves time and money by streamlining website updates and reducing the need for additional developers. Another 3 of 5 reviewers reported improved business outcomes, citing increased customer engagement, sales growth, and improved customer support. However, 2 of 5 reviewers noted difficulties with updates and the addition of add-ons, which slowed down their efforts. The reviews suggest that while Joomla! offers significant benefits in terms of cost savings and business growth, users should be aware of potential challenges related to updates and integrations.

Reviews

75 Reviews

Best User Management Software

Rating: 9 out of 10

Incentivized

June 23, 2025

Use Cases and Deployment Scope

We use Joomla! as a user management and API plugin for our Virtual classroom. It is also used as the administrator login and integrates well with third-party tools, making them easy to integrate. The implementation process is simple and easy. It supports users all over the world. Easy to check our client details and share the emails in bulk. Admin can create separate groups and manage them.

Pros

It supports third party tools
User Management that allows the admin to create and manage users
It is easy to set up groups and manage the users
Emails can be share in bulk and private message to the users

Cons

It can offer native integration
Improvements on the updates
Drag and drop is missing

Likelihood to Recommend

Membership-based, which helps to set the access level. Multi-factor authentication is protective for onboard users. It has API integration and provides role-based permissions for the users. An extension that made it easier for us. It supports marketing and customer management that helps to share emails in bulk and share private messages to particular users or those who are in groups.

Verified User

Representative in Sales (11-50 employees)

Vetted Review

10 years of experience

Good CMS tool for the core level projects

Rating: 7 out of 10

Incentivized

June 23, 2025

Use Cases and Deployment Scope

Using Joomla! as CMS website toolI have been using Joomla for the User management and providing role based access for users.Running live classes with API plugins.

Pros

Can use as CMS website
Install plugins and extensions easily
Build varous application with Joomla

Cons

Need to improve stability
Website creation is not simple as wordpress
hard tp troubleshoot the compatabilities

Likelihood to Recommend

User Management Access Management Installing Extensions is easy

Verified User

Team Lead in Engineering (11-50 employees)

Vetted Review

5 years of experience

Joomla Review - Trustradius.

Rating: 9 out of 10

Incentivized

June 19, 2025

Use Cases and Deployment Scope

We utilize Joomla! for ease of creating and managing our website internally. We appreciated that Joomla! enabled us to keep our content current and be able to publish what we needed without requiring technical skills. The main issues that Joomla! Helped minimize were the simplicity of updates on the website, the time spent on updates, and the need for technical support. Our use case of Joomla! consists of posting our news, managing our events, and sharing information with our audience. Joomla! covers much of our website management needs and helps us keep organized and connected to our users.

Pros

Helping us easily update website content.
Build forms, and manage user access.
Adding extra features with extensions.

Cons

Difficult for beginners to learn.
Complex to use some features.
Limited options for easy design customization.

Likelihood to Recommend

In my experience, it works well for large websites with numerous pages, such as community sites or online directories. It’s less suitable for small websites or simple pages that don’t need many features. It’s also not ideal for rapid, lightweight sites.

Verified User

Employee in Marketing (11-50 employees)

Vetted Review

1 year of experience

Best CRM tool ever used

Rating: 9 out of 10

Incentivized

June 19, 2025

Use Cases and Deployment Scope

Joomla! is the best content management system (CMS), which helps to manage all our platforms' backends in one place. We also have a virtual classroom API key, where we can schedule a class in Joomla! using plugins

Pros

best administration software that handles everything
helps to sell our API products as they can use it in Joomla!
manage all our progress, easy to setup and use

Cons

Joomla! is quite down in their UI/UX, however we can modify by our own style
they can improve and implement more features
can be improve the security side

Likelihood to Recommend

As Joomla! is an open-source platform, in our organization, we handle all our backends in Joomla!, including API handling. It serves as a hub where we can connect all our systems in one place.
My experience with Joomla! is amazing, I love this tool

Abdul Rahuman

Cloud engineer in Engineering at BrainCert (11-50 employees)

Vetted Review

2 years of experience

Joomla Still Gets It Done For Developers

Rating: 7 out of 10

Incentivized

May 19, 2025

Use Cases and Deployment Scope

We create various offshoot initiatives from time to time, including satellite websites with specific targeting purposes like landing pages, quick e-com one-pagers, blogs for organic SEO, and more. We're always open to using various CMS systems to help us achieve these goals, and we used Joomla in the past. We worked on Joomla's platform for a few initiatives regarding our targeted ad marketing efforts, which needed a home for click-throughs.

Pros

The system is very stable and secure to work on, and its upgrades are decently developer-friendly (when applied).
The coding framework allows our core developers to quickly build custom items.
It's user management and user area features work quite well.
It's already integrated SEO capabilities are decently easy to work with.

Cons

We quickly found that Joomla is more oriented toward working with custom development rather than "quick-and-easy" websites for marketing initiatives.
There are other user interfaces (such as Wordpress) that are more user friendly overall.
Its plugin feature isn't as robust as other platforms, especially regarding e-commerce.
We by far prefer working with Yoast (Wordpress friendly) than PWT SEO).

Likelihood to Recommend

If your developers want to have some fun, Joomla offers the stability and friendliness to do custom coding. Certain marketing initiatives require us to get "cute" with the interface, and Joomla allows for that a bit easier than Wordpress (and definitely easier than sites like Squarespace). The security of Joomla is also always a plus.

Jeff Montgomery

CTO in Manufacturing at Animal Necessity (11-50 employees)

Vetted Review

7 years of experience

Joomla!: the only CMS you will ever need.

Rating: 10 out of 10

Incentivized

June 19, 2024

Use Cases and Deployment Scope

I run a digital agency and the majority of our web builds are with Joomla! CMS. Since changing from Wordpress we can deliver completed sites more quickly, with more features and greater security than anything else on the market. Our clients appreciate the fact that their sites are better optimised without recourse to third party plugins and that they running faster.

Pros

More core features than wordpress
Greater security than competitors
Blazing speed without using cache plugins.
Cleaner interface for admin users.

Cons

There are numerous ecommerce components but it would be good to see one with the ubiquity of woocommerce.

Likelihood to Recommend

Thanks to its sophisticated user management it works really well for ecommerce, subscription and multiuser sites. We've built sites for sole traders up to multinationals with it and both are equally happy with the outcome so couldn't think of a scenario where I would not recommend it.

Richard Gosler

Managing Director at Phooenix Digital Media Ltd (1-10 employees)

Vetted Review

Reseller

7 years of experience

View profile

Great Product for the Easy User

Rating: 6 out of 10

Incentivized

December 27, 2023

Use Cases and Deployment Scope

We used Joomla to edit our content and maintain our website. All of our page edits were done via Joomla, as well as building new pages. This solved the problem of bulky editors plus allowed us to edit on the fly or remotely off site, which was a huge plus.

Pros

Simple editing
Easy page setup
Great templates

Cons

Has a steep learning curve
Must have a basic understand of website development
Must understand the language

Likelihood to Recommend

It is more suited in an environment where there are several team members who work from different locations. It was easier for us to use Joomla if we were working off-site or we were working remotely.

Verified User

Contributor in Marketing (501-1000 employees)

Vetted Review

1 year of experience

Joomla! Review By JoomTech Solutions

Rating: 8 out of 10

September 20, 2021

Use Cases and Deployment Scope

I am a Joomla! Developer having around 8 years of experience. I have started working [with] Joomla [since the] 1.5 version. I really like the Joomla! structure. While I am also working on WordPress, I love Joomla! because of its strong backend and MVC structure.
I have worked for many clients in Joomla!. It is more secure and well managed than WordPress but it has fewer templates or themes available for everything compared to WordPress. The same thing for SEO purposes, WordPress has lots of plugins available to boost website blogs. So nowadays Joomla! [is] going down in comparison to WordPress. Every Blogger recommends WordPress.

Pros

Joomla! [has the] best component for eCommerce website that is Virtuemart and Hikashop.
Joomla! [has the] best component for membership like RS Membership. It manages memberships in [a] very well manner.
Joomla! [has a] Drag and Drop template like Helix Ultimate framework - JoomShaper.
[It] is [a] very good theme provider.

Cons

First of all, I suggest to Joomla! Support Team, it should be more flexible to reply. There are no live chat options available. It should be developed.
Joomla! templates need to develop more functionalities like WordPress where templates [are] available for most of [the] functionalities.
Joomla! SEO options [are] not enough.

Likelihood to Recommend

Joomla! is well suited for membership, eCommerce website, quizzes, and portfolio website, while you can create your blog's website.

Sanjeev Raghuwanshi

Joomla Developer in Professional Services at JoomTech Solutions (1-10 employees)

Vetted Review

Reseller

8 years of experience

New Joomla! 4 jumps ahead of the others

Rating: 10 out of 10

September 6, 2021

Use Cases and Deployment Scope

We used Joomla! to make our website. It was so easy to set up with just a few clicks of the mouse and the database details added. Odd as its the same process as wordpress yet a lot of blogs say its harder, I think they are just comparing with older versions. There are a lot of new features in the new Joomla! 4 that we needed, workflows, and the very high accessibility standards so that our site can be viewed by all. There [are] a lot of helpful videos and documentation out there which really helped get us up and running. It's also a free product with 16 years of development behind it so the community who are making this know what they are doing. The media manager has come on leaps and bounds.

Pros

Security. Its got many new features in the new Joomla! 4 which make the already good security even better. I like the ability to use my Yubi keys to log in with the new webauth standard, I don't think any other CMS has that built in
W3C Accessibility Guidelines (WCAG) 2.1 (with AA compliance)
Really good SEO that gets our sites to the top of the search engines again without the need for any extra things
Speed, it gets a really good score (100%) in the google lighthouse on our server, can't beat that

Cons

There is not much. I think perhaps a built in cookie system but thats planned for 4.1
Always welcome more tutorials but they seem to have a fair few
Not all extensions have been converted to [Joomla!] 4 but the important ones are there

Likelihood to Recommend

It seems with the release of Joomla! 4 that the weak areas have all been covered. Its always been good for the mid-level small to large business, the blogging was WP, and the large-scale enterprise was probably bespoke.
But the new interface is so simple it seems pointless using WP when Joomla! is as easy and can then grow as big as you like.

The Workflows feature which allows you to set up work pipelines easily is going to be a boom to any larger enterprise sites.

Couples with the new API which I got to see at one of their user groups, is amazing. They were creating articles on one site then another site was taking the feed directly for just certain categories. Really blows your mind what you could do with that and the new workflows.

Philip Walton

Owner in Information Technology at SoftForge (1-10 employees)

Vetted Review

12 years of experience

My two cents on Joomla!

Rating: 5 out of 10

Incentivized

June 17, 2021

Use Cases and Deployment Scope

We use Joomla as a web development source for some of our clients. We love how the Joomla! user interface is very user-friendly and allows us to design in a very fast and productive way. it might not be as complete and technical as other CMS products, but it definitely is a good option to consider when searching for something basic but solid.

Pros

Very light interface and fast loading response.
Easy content manager.
Good builder.

Cons

SEO should be better.
Limited to certain things such as customization.
More intuitive.

Likelihood to Recommend

We like how easy and user-friendly is for us to do edits with Joomla! When we want to deliver a basic but stable site, especially for landing pages, we take advantage of the basic and simple tools that the CMS has. No need for coding at all so I will recommend it for those who do not have much web design knowledge.

Adrian Romero

Brand designer in Marketing at Berlin Grey (1-10 employees)

Vetted Review

1 year of experience

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New Joomla! 4 jumps ahead of the others

Rating: 10 out of 10

September 6, 2021

Use Cases and Deployment Scope

Pros

Security. Its got many new features in the new Joomla! 4 which make the already good security even better. I like the ability to use my Yubi keys to log in with the new webauth standard, I don't think any other CMS has that built in
W3C Accessibility Guidelines (WCAG) 2.1 (with AA compliance)
Really good SEO that gets our sites to the top of the search engines again without the need for any extra things
Speed, it gets a really good score (100%) in the google lighthouse on our server, can't beat that

Cons

There is not much. I think perhaps a built in cookie system but thats planned for 4.1
Always welcome more tutorials but they seem to have a fair few
Not all extensions have been converted to [Joomla!] 4 but the important ones are there

Likelihood to Recommend

Philip Walton

Owner in Information Technology at SoftForge (1-10 employees)

Vetted Review

12 years of experience