TrustRadius Insights for JumpStory are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Wide range of high-quality images: Users appreciate the wide range and high quality of images available on Jumpstory. Many reviewers have stated that the platform offers a vast selection of photos, illustrations, and videos to choose from. They find the images to be unique and authentic-looking, which sets Jumpstory apart from other photo download sites.
Easy-to-use platform with convenient features: The platform is easy to use and offers several convenient features. Users find it convenient to have ready-picked collections of photos and the ability to search for photos by category, which helps save time. The AI search engine on Jumpstory is powerful and makes it easy for users to find pictures not found elsewhere. Additionally, the personal assistant feature allows users to describe what they're seeking or provide an example and ask the Jumpstory staff to find the image for them.
Outstanding customer support: Reviewers are impressed with the customer support provided by Jumpstory. They mention quick responses to tech-related questions, showing that they receive prompt assistance when needed. This level of support contributes positively to their overall experience with the platform.
Limited selection of imagery with poor search capability and no ability to filter out the junk. The AI is useless - out of all the platforms weʻve tried (many) this gave us the worst results. Then, thereʻs the scammy "trial period" that auto-switches to the expensive annual paid plan without notice. Live and learn.
Cons
Limited selection of imagery with poor search capability.
No ability to filter.
The AI is useless.
Scammy "trial period" that auto-switches to the expensive annual paid plan without notice.
Likelihood to Recommend
Not well suited for anything compared to other options. All major competitors in stock imagery space perform better in every way that mattered to us.
We were offered a free trial by their team to try their service for stock photography. We didn't really use it a lot to be quite honest. We didn't find the quality of the photographs any better than free services like Unsplash or Pexels.
However, the problem occurred when we were CHARGED without warning that our free trial has expired, which is a really uncool business model to have.
Pros
Find stock photos
Download different sizes
Save images
Cons
Not very easy to find the image you need
Quality of photos is not better than free services
NO warning that your free trial expires so they can charge you!
Likelihood to Recommend
The main reason for the low rating is that I was charged without my permission / want, when my supposed free trial ended.
At no point was I warned about my free trial expiring soon, nor was I asked whether I want to continue with a paid subscription.
In my opinion, that is a very unprofessional and unethical business model, which basically equals fraud.