Kiteworks

Score9.5 out of 10

6 Reviews and Ratings

Community insights

TrustRadius Insights for Kiteworks are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy-to-use and highly scalable solution: Many users have found kiteworks to be a very user-friendly platform for file transfer. They appreciate its clean and intuitive user interface, which makes managing tasks effortless.

Impressive automated app for secure file sharing: Users are impressed with the level of automation offered by kiteworks, allowing them to securely transfer and share files across different systems. It provides a reliable solution for their file sharing needs.

Integration with Dropbox: Several reviewers mention that they like the integration between kiteworks and Dropbox. This integration simplifies file sharing and management, making it easier to collaborate with colleagues or share important files with clients. Additionally, users praise kiteworks' ability to handle files of unsupported sizes on Outlook, enhancing their overall experience.

Reviews

2 Reviews

Kiteworks email Security

Rating: 10 out of 10

March 17, 2022

Use Cases and Deployment Scope

Kitework very secure and user-friendly solution. We are using mostly VDR and secure email. Also, integration with ATP, SIEM, and DLP working perfectly.

Pros

Microsoft Office Plugins
Desktop Synchronization
Mobile Ability
Group chat
File Filtering

Cons

change license model

Likelihood to Recommend

We are sending some pools securely via Kiteworks. Sharing and receiving secure files from 3rd party users and tracking files are very simple. Kiteworks solved compliance and security issues.

Verified User

Manager in Sales (11-50 employees)

Vetted Review

4 years of experience

Good product. Fair, not great, support

Rating: 8 out of 10

Incentivized

December 10, 2021

Use Cases and Deployment Scope

We use Kiteworks for secure external file sharing. It is useful for securing and encrypting our data when shared externally. It is useful in that we can share very large files with different customers without each external customer knowing who the other customers are.

Pros

Secure external file sharing
Large file sharing
Keeping our external clients hidden from each other when sharing the files.

Cons

Encrypting our files appears to be less than 100% complete
Software updates cannot be scheduled to take place automatically like their old product
Detailed activity logging is not available to administrators. You must submit the logs to Accellion for analysis.

Likelihood to Recommend

Kiteworks is very good for securely sharing files external to your company and doing so without your customers knowing who each other are. The interface is simple and relatively intuitive. We have had some issues in getting timely support from Accellion this past year, but they seem to be doing better lately.

Verified User

Administrator in Information Technology (1001-5000 employees)

Vetted Review

1 year of experience

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