TrustRadius: an HG Insights company

Community insights

TrustRadius Insights for Klara are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Efficient Communication: Users find Klara to be an efficient platform for communicating with patients, staff, and pharmacies. Many reviewers have mentioned that the app has significantly reduced the number of phone calls received by users, allowing for more efficient communication with patients. The ability to assign patient responses to appropriate staff members allows for quicker and better patient care.

HIPAA Compliance and Privacy: Reviewers appreciate the HIPAA compliance and privacy features of Klara, especially when sending sensitive information. Some users have stated how helpful it is that they can communicate with patients and pharmacies directly without playing phone tag which ensures confidentiality.

Ease of Use: The simplicity of navigating the app and communicating with providers and patients is praised by many users, even those who struggle with new technology. Users find Klara's interface to be clean, easy to use, and easy to navigate which makes it easier for them to manage their tasks efficiently.

Reviews

0 Reviews

No reviews found